Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 592 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 448 reviews)); "Work from home was flexible and convenient." ((in 395 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 374 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 315 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 322 reviews)); "No training and coaching." ((in 146 reviews)); "bad managers are not removed" ((in 137 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 94 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

3.0

Jan 31, 2025

25 years but the last 5 are not the same

Clinical consultant

Recommend

Business Outlook

Pros

It was a good company where things felt transparent and the client and customer was put first. Employees were treated decently.

Cons

Throughout my employment, benefits deteriorated, pay fell behind but most importantly leadership became opaque. The Wall Street profit quarter to quarter became the paramount metric. Somehow lost sight of the client and the customer. Middle management did not evolve despite having a highly capable and committed workforce. I do not know why I stayed so long. I was wrong to do so.

The Cigna Group Response

1y

All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

3.0

Jan 31, 2025

Review

Csp - client service professional

Recommend

Business Outlook

Pros

Work from home, make your own hours, travel.

Cons

Busy, work life balance, pay

The Cigna Group Response

1y

Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of the The Cigna Group.

5.0

Jan 31, 2025

The best company to work for

Insides sales representative

Recommend

Business Outlook

Pros

The best career choice you can make it working for Cigna. Wonderful training, great work environment, and they treat you like you are family.

Cons

None that I can think of

The Cigna Group Response

1y

Thank you for taking the time to write a review. We want to hear from people like you to learn how we can do better. Thank you for being part of the The Cigna Group.

Viewing 538 - 540 of 6,798 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

25 years but the last 5 are not the same

Review

The best company to work for

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group