Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 572 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Work from home was flexible and convenient." ((in 386 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 385 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 313 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 327 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 131 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 100 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 64 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,798 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Mar 12, 2013

Overall positive work experience

Project manager

Recommend

Business Outlook

Pros

Promote from within department. Annual bonus if department goals are met. Annual pay raise based on performance. Some jobs offer work from home with VPN.

Cons

Could expand work at home capabilities for many jobs but doesn't. Job search engine is one of the worst I've seen. Difficult to move outside of current department to a different area. Healthcare Reform is eliminating jobs in some areas.

5.0

Mar 10, 2013

Little opportunity for advancement

Business project manager

Recommend

Business Outlook

Pros

One of the most charismatic CEOs in the industry and they really do promote work life balance.

Cons

There is very little opportunity for advancement. Even for the highest performing candidates promotion is rare and few and far between. If you're happy doing the same thing day in and day out or making lateral moves this may be for you.

4.0

Mar 4, 2013

Customer Service

Customer service associate

Recommend

Business Outlook

Pros

Managers are flexible with scheduling, will help you find a trade or let you make up time if you have no vacation time available. Pays well for those just starting out or those looking to move up in the company. Can learn many skills in this job and apply them to other jobs.

Cons

Stressful at times. Moving up in company seems difficult when you have so many people to compete with. Meeting production is sometimes difficult and feel management expects too much at times.

Viewing 6514 - 6516 of 6,798 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Overall positive work experience

Little opportunity for advancement

Customer Service

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Jobs at The Cigna Group