Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 544 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 465 reviews)); "They have work from home and flexible work hours." ((in 392 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 378 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 320 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 140 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Layoffs are common and job stability is a concern" ((in 61 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

Skip to content Skip to footer

Notifications

The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

5.0

Oct 10, 2011

Opportunity knocks around every corner if you answer the door

Medical claims processor

Recommend

Business Outlook

Pros

Excellent management and training programs. There is opportunity everywhere for up training and career growth. Communication and leadership including team work and professional behavior from all management. Comfortable place to work, and the training Cigna provides allows for success.

Cons

Organization and space provide difficulty at times. Change is a big part of Cigna, but sometimes the management teams leap into mistakes without looking at the big picture.

4.0

Oct 6, 2011

Good Starting job

Anonymous employee

Recommend

Business Outlook

Pros

It was a good experience to intern at Cigna. Out of the three internships I have had, Cigna was the top one

Cons

Employees do not keep their word of following up

1.0

Oct 1, 2011

Will give you a chance, but only sees you as a number.

Customer service representative

Recommend

Business Outlook

Pros

Decent Pay for Entry Level Position. A large amount of Personal Days. Co-workers are for the most part easy to work with. The managers are for the most part good people, they just have their hands tied with the upper management.

Cons

Upper Management is more concerned about numbers than their employees. Very strict about bathroom breaks when you're on the phone. The actual product of the Home Delivery Pharmacy often makes mistakes with patient's orders, putting the Customer Service Reps in a tough position on the phone. Policies are always changing without notifying the employees, which makes it hard to keep track of. Upper Management provides no incentives when they force more responsibilities on your plate. They do not adjust your call metrics when you are provided with more responsibilities that make it almost impossible to keep up. Since employees are treated as numbers, the atmosphere in the workplace is less than ideal.

Viewing 6622 - 6624 of 6,792 Reviews

Top companies for "Compensation and Benefits" near you

World Health Organization

4.3★Compensation & Benefits

HHH

3.8★Compensation & Benefits

Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

View job

Inspetor de Ultrassom

São Paulo, São Paulo

View job

ESTAGIARIO DE RH

Matozinhos, Minas Gerais

View job

Assistente de Vendas

Santa Luzia, Minas Gerais

View job

Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

View job