Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (50) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 556 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 469 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 388 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 313 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 325 reviews)); "Poor training and very easy to get lost in the administrative nonsense" ((in 140 reviews)); "bad managers are not removed" ((in 139 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 99 reviews)); "Layoffs are common and job stability is a concern" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,798 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,798 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Nov 27, 2013

Great Company to work for

Disability claim manager

Recommend

Business Outlook

Pros

Relaxed work enviroment, flexibility, alot paid days off with the option to buy more

Cons

Salary is not high as other companies with same position

5.0

Nov 26, 2013

Health educator

Recommend

Business Outlook

Pros

Exceptional program, integrated care, senior mgmt leading industry in vision and direction, adequate time with members to coach, great coworkers, good pay

Cons

Busy, high demands, some supervisor excellent and some awful

3.0

Nov 25, 2013

Weak company cultural from the inside out.. Inexperienced mid-level managers.. lots of corporate politics. 2.5 Stars

Consultant

Recommend

Business Outlook

Pros

Pay rate is better here on the corporate side in comparison to mid-level agencies. The name "Cigna" on your resume is reputable and familiar. If hired full-time, take advantage of Cigna's CRG (Colleague Resource Groups), this can help introduce new colleagues and resources to become fully engaged at the company. Cigna's CEO, David Cordani, seems like a genuine leader. He's inspiring. Cigna is a fast-paced environment, and they utilize latest marketing and sales tools in the industry. The brand image of Cigna seen in its current advertising campaigns is looking bold and better from years past.

Cons

Lack of a dynamic, young professional workforce probably due to corporate politics and inexperienced mid-level managers. Lack of professional development for employees. From my experience and what I saw on my team, the mandated Development Action Plan (professional development plan) is somewhat of a joke. Manager never kept professional development meetings. Seems like senior manager wanted to move quickly to the top of the ladder and became too busy for lower level direct reports. If you're looking for a technology advanced and innovative company, this may not be the place for you. If you want your ideas heard and supportive management, corporate politics makes this very challenging.

Viewing 6637 - 6639 of 6,798 Reviews

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