Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 555 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 448 reviews)); "Flexible schedules and work from home positions are also available depending on the position." ((in 387 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 381 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 321 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 315 reviews)); "No training and coaching." ((in 139 reviews)); "bad managers are not removed" ((in 134 reviews)); "Poor management and leadership." ((in 96 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 67 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

May 7, 2011

They will work you and work you and work you and work you and work you and............

Anonymous employee

Recommend

Business Outlook

Pros

Located right downtown Philadelphia; great for Happy Hours and access to shopping

Cons

Management has effectively put more onus on the Employees to complete additional task that should be handled by Project Managers or Outside Consultants (Cheap Labor is what they are doing). Reviews are based on the old Jack Welsh "Bell Curve" so if you are not one of the "Favorites or Golden Children" good luck in getting the Excellent or Exceeds ratings. Very little or no recognition at all for all the hard work that is done by the employees which falls outside of that portion of the job requirements that say "Other Duties" Turn over has become prevelant because they pay you much less than what is reflected on the market reference form that they show you. Stopped contributing to the Pension, Insurance company that offers only High Deductible (Consumer Driven Health Plans) Medical Plans (Please spare me the be happy you have medical speech).

2.0

May 5, 2011

A job, not quite a career

Customer service representative

Recommend

Business Outlook

Pros

pay was good for starting, lots of interaction with people and clients, excellent facilities and equipment, excellent training and oppurtunity for overtime

Cons

health benefits were lackluster - you work for an insurance company and get the bottom rung plan, career advancement is slim, management is self-interested and mildly unprofessional

3.0

May 3, 2011

Overall, a good company to work for

Accountant

Recommend

Business Outlook

Pros

Great exposure to different work experiences. Flexible hours and remote working is common Work life balance is promoted

Cons

No equal opportunities for every employee. People in special program have better chance of rotation and promotion. Open position are posted but a candidate already chosen. High turnover.

Viewing 6646 - 6648 of 6,792 Reviews

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Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

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Inspetor de Ultrassom

São Paulo, São Paulo

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ESTAGIARIO DE RH

Matozinhos, Minas Gerais

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Assistente de Vendas

Santa Luzia, Minas Gerais

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Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

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