Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Great shifts and can work from home" ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 97 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

1.0

Feb 21, 2011

Very Poor Company to work for

Customer service specialist

Recommend

Business Outlook

Pros

Ok pay, great coworkers and immediate mangers, work at home oppurtunities, good vacation time, nation wide company, 24 hour nurse support with benefits

Cons

Terrible upper management, changes with no notification, cheap and outdated technology, terrible benefits, poor scheduling, little to no leaway to help their employees when sick or in crisis, will fight disability/fmla even if a person needs it, little training on important topics, does not live up to bonus promises, no real advancement oppurtunities

1.0

Feb 20, 2011

great then horrible

Anonymous employee

Recommend

Business Outlook

Pros

At first it was great because you had management that actually cared and helped out...then it changed

Cons

long hours, horrible management style, not a team player when it comes to helping out team members, and lots of but kissing.

4.0

Feb 18, 2011

Constantly changing for better

Anonymous employee

Recommend

Business Outlook

Pros

Mission and strategy Work life balance

Cons

Large matrix organization-Takes time to get things done

Viewing 6661 - 6663 of 6,792 Reviews

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Jobs at The Cigna Group

ANALISTA DE QUALIDADE

Santa Luzia, Minas Gerais

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Inspetor de Ultrassom

São Paulo, São Paulo

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ESTAGIARIO DE RH

Matozinhos, Minas Gerais

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Assistente de Vendas

Santa Luzia, Minas Gerais

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Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Very Poor Company to work for

great then horrible

Constantly changing for better

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group