Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 560 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 450 reviews)); "Work from home was flexible and convenient." ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 371 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "No training and coaching." ((in 142 reviews)); "bad managers are not removed" ((in 137 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs and restrictions added to the job combined with the new PTO policy has really made it challenging to want to work here." ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

2.0

Sep 20, 2012

vindictive management, no advancement opportunity, no equipment support

Senior claims associate

Recommend

Business Outlook

Pros

Pay, flexible schedule, ability to work from home

Cons

Unqualified management, poor time management skills

3.0

Sep 20, 2012

Senior Specialist

Financial analysis senior specialist

Recommend

Business Outlook

Pros

Flexible work arrangement and flexible work hours

Cons

Constant changes in roles within the department since company undergoes many changes w/ recent M&A as well as cost reductions.

4.0

Sep 11, 2012

Challenging, hard work, lots of opportunities

Business project manager

Recommend

Business Outlook

Pros

-very intelligent coworkers -company wants to do the right thing for their clients and customers -lots of opportunities for advancement within the company, and to move to other areas of the company for growth -Sr. Leadership serious about making the company best in class, and being customer-centric

Cons

-forced ranking performance management system impedes team work -must be ok with change, (this can be pro or con), because it is constant -computer systems outdated and fragmented

Viewing 6694 - 6696 of 6,796 Reviews

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Jobs at The Cigna Group

ANALISTA DE QUALIDADE

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AUXILIAR DE PROCESSOS USINAGEM

Matozinhos, Minas Gerais

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ESTÁGIO - ELÉTRICA/MECÂNICA

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Supervisor de Caldeiraria e Soldagem

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Estágio- Logística

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

vindictive management, no advancement opportunity, no equipment support

Senior Specialist

Challenging, hard work, lots of opportunities

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group