Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 557 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 458 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 394 reviews)); "Work from home was flexible and convenient." ((in 383 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 307 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 319 reviews)); "No training and coaching." ((in 143 reviews)); "bad managers are not removed" ((in 137 reviews)); "Poor management and leadership." ((in 95 reviews)); "Promotions are almost always based on favoritism" ((in 58 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

2.0

May 27, 2010

Good Leadership at the top

Anonymous employee

Recommend

Business Outlook

Pros

Great leadership at the top - energetic, focused on the right things in a difficult economy and industry

Cons

Siloed organization Other tiers of management miss the big picture and don't carry the message forward Lack of communication and transparency in the middle HORRIBLE performance management process - 25% of staff are "bucketed" into a needs improvement category.

1.0

May 16, 2010

N.A

Anonymous employee

Recommend

Business Outlook

Pros

The location of the office is great, so convenient

Cons

The immediate supervisor lack management skills. There is not much room for growth. HR recruiters have a lack of turn around time to reply back to internal applicants. Cigna hires internal applicants, hardly hire external.

3.0

May 14, 2010

Company keeps forgetting that it is not number one in the market.

Marketing

Recommend

Business Outlook

Pros

Good product set, some interesting new projects to get involved with, many industry smart people working at the company.

Cons

Company is spread way too thin . . . involved in many more markets and initiatives, then they can effectively execute. Strong industry smarts, many times, prevents management from making the right business decision.

Viewing 6706 - 6708 of 6,792 Reviews

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