Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (351) , Software Engineer (80) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Project Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (56) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 568 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 436 reviews)); "Great shifts and can work from home" ((in 397 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 379 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 299 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 323 reviews)); "bad managers are not removed" ((in 144 reviews)); "No training and coaching." ((in 139 reviews)); "Poor management and leadership." ((in 92 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 66 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

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The Cigna Group

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,787 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Compensation and benefits

3.4

Culture & values

3.3

Career opportunities

3.1

Senior management

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Oct 30, 2025

We Solve Healthcare — But We Can’t Solve Our Own Leadership Gaps

App dev manager

Recommend

Business Outlook

Pros

Great opportunity for young professionals to join and learn 1000 different systems and move around. If you are committed to Insurance Industry and your role doesn't define you and you are okay with moving around and not being in one role for more than say a few years, then this place is for you

Cons

This is Conways Law on steroids. The political climate is so thick and disfunction is so deep not to mention the discriminatory practice of IT Principal Community and never promotion territory of SUW IT, Should you avoid all these pitfalls you just might survive, Its who you know and circle of trust that entitles you. Not what you can do. Every Band 4 knows they do all the work all the time and Band 6 knows it. There's a dysfunctional layer at Band 5 just lucky enough to know they got the job for some reason other than they are actually leaders. I've seen people promoted fast and crazy and others 15 years leading, coaching, mentoring with nothing other than thanks for walking to the loser lot at 2am after another great release.

The Cigna Group Response

7mo

All feedback is important to us and we take your comments very seriously. Thank you for sharing your experience with us. We're sorry to hear about your experience at The Cigna Group.

3.0

Oct 30, 2025

Good Work Life Balance

Lead business analyst

Recommend

Business Outlook

Pros

Great balance of work and life and everyone is friendly and ready to help.

Cons

There is not very much corporate transparency.

The Cigna Group Response

7mo

We appreciate you taking the time to share your experience with The Cigna Group. Thank you for your valuable feedback!

5.0

Oct 29, 2025

GOOD

Senior full stack developer

Recommend

Business Outlook

Pros

It is good company very good

Cons

I dont see any negatives in this company

The Cigna Group Response

7mo

Thank you for your feedback to help us improve. We appreciate your contribution as part of The Cigna Group!

Viewing 181 - 183 of 6,787 Reviews

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