Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 437 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 399 reviews)); "Work from home and flexible work arrangements available." ((in 392 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 316 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 326 reviews)); "bad managers are not removed" ((in 145 reviews)); "No training and coaching." ((in 144 reviews)); "Low salary and increment each year" ((in 127 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 93 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Aug 22, 2025

Good place to work, hybrid is a pain

Third party manager

Recommend

Business Outlook

Pros

They have a lot of benefits, good company culture

Cons

The requirement to work a hybrid schedule is unnecessary. Most, if not all of the people I interact with are not local. I’m typically in office alone. Waste of time.

The Cigna Group Response

10mo

Thank you for your transparency about your experience. We need feedback like yours to continue making The Cigna Group a great workplace.

5.0

Aug 22, 2025

Thumbs Up

Program management senior advisor

Recommend

Business Outlook

Pros

Pay and benefits Career opportunities HR transparency related to career Performance based but still care about the people Flexible work arrangements

Cons

Challenge to move things forward that rely on enterprise resources Average customer perception due to commercial business

The Cigna Group Response

10mo

Thank you for sharing your experience with us. Because of feedback like yours, we get better every day.

4.0

Aug 21, 2025

sliding downwards

Account executive

Recommend

Business Outlook

Pros

benefits, severance, opportunities to work with experienced colleagues

Cons

Upper management, in my opinion, making decisions on a whim that impacts 100s of employees. Slowly reducing benefits

The Cigna Group Response

10mo

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

Viewing 268 - 270 of 6,792 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good place to work, hybrid is a pain

Thumbs Up

sliding downwards

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Jobs at The Cigna Group