Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Good Benefits and enjoyed working with co" ((in 589 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 456 reviews)); "Work from home is great" ((in 398 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 376 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 309 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 332 reviews)); "bad managers are not removed" ((in 135 reviews)); "No training and coaching." ((in 133 reviews)); "In 2024 senior leadership has decided all positions are now in office aligned and is forcing people to go to an office or resign." ((in 98 reviews)); "Lack of communication Annual layoffs No real advice on how to improve" ((in 60 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,796 total reviews)

David Cordani

65% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,796 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

4.0

Oct 15, 2021

Cigna Is Great Yet Demanding Company

Agile product owner senior advisor

Recommend

Business Outlook

Pros

The company offers a challenging environment that pays okay. They are ahead of the curve in the industry when it comes to new products/ services. The people here are revolutionizing the healthcare space.

Cons

The leaders do not, nor have they ever respected work:life balance. The pandemic only made the situation worst where employees typically work late in the evening. Personally, I was working 50-60 hour work weeks as a norm. I wouldn't recommend working here if you have a demanding personal/family life. The pay doesn't reflect the expectation. The competitors offer more competitive salaries.

1.0

Sep 6, 2021

One way or another, Cigna leadership will expect more and more without rewarding their people.

Senior advisor

Recommend

Business Outlook

Pros

Cigna has some great and very intelligent employees. Fortune 12 leverage with WFH policy that allows for flexibility.

Cons

Leadership. Or lack there of. Managing Directors getting paid mid 6 figures take no accountability for poor employee satisfaction surveys. Cash bonus instead of increase in salary after years of intervention work. Multiple High Band 5 and Band 6 leaders bullying lower level colleagues in some cases resulting in the employee quitting. Subjective performance reviews conducted by highest level leadership with no feedback nor improvement deliverables designed to be able to continue rewarding highest paid, long tenure employees and allowing poor, tactical, micro-managing, unknowledgeable Managing Directors and VPs independently lead their teams into mass chaos, long hours and even health related issues stemmed from the absolutely insincere, high school culture.

4.0

Aug 3, 2021

Okay

Customer service representative

Recommend

Business Outlook

Pros

Flexible schedule ,work from home, opportunities for growth, and base pay is more than most companies

Cons

Micromanaging supervisors , excessive workload, making too many changes that are unnecessary, even though there are opportunities for growth they don’t like to move people up much

Viewing 268 - 270 of 6,796 Reviews

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Jobs at The Cigna Group

ANALISTA DE QUALIDADE

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AUXILIAR DE PROCESSOS USINAGEM

Matozinhos, Minas Gerais

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ESTÁGIO - ELÉTRICA/MECÂNICA

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Supervisor de Caldeiraria e Soldagem

Santa Luzia, Minas Gerais

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Estágio- Logística

Matozinhos, Minas Gerais

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Cigna Is Great Yet Demanding Company

One way or another, Cigna leadership will expect more and more without rewarding their people.

Okay

Top companies for "Compensation and Benefits" near you

Jobs at The Cigna Group