Does The Cigna Group pay their employees well?

According to anonymously submitted Glassdoor reviews, The Cigna Group employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at The Cigna Group. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The Cigna Group?

64% of The Cigna Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The Cigna Group 3.6 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at The Cigna Group?

Customer Service Representative (352) , Software Engineer (80) , Project Manager (66) , Business Analyst (65) , Customer Service Advocate (65) , Manager (65) , Analyst (60) , RN Case Manager (59) , Customer Service Representative (CSR) (57) , Underwriter (57) , Director (53) , Claims Representative (49) , Intern (42) , Case Management Analyst (39) , Pharmacy Technician (36)

What are the pros of working at The Cigna Group according to real employee reviews?

"Great benefits and offers a lot of VTO for days where you need extra time!" ((in 552 reviews)); "Pay is good but you have to leave and return to get your market value if you've been with them many years" ((in 453 reviews)); "Great shifts and can work from home" ((in 404 reviews)); "A company that truly understands an employee with a good work/life balance is a happy productive employee." ((in 393 reviews)); "Have worked with some really great people and made some strong relationships over a long tenure." ((in 317 reviews))

What are the cons of working at The Cigna Group according to real employee reviews?

"Poor management and that’s the truth" ((in 321 reviews)); "No training and coaching." ((in 144 reviews)); "bad managers are not removed" ((in 139 reviews)); "Poor management and leadership." ((in 97 reviews)); "Constant layoffs scheduled month after month the last several years" ((in 59 reviews))

What are employees saying about The Cigna Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about The Cigna Group layoffs and their outlook for job security at The Cigna Group in 2026.

The Cigna Group reviews

3.5

64% would recommend to a friend

(6,792 total reviews)

David Cordani

66% approve of CEO

55% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The Cigna Group has an employee rating of 3.5 out of 5 stars, based on 6,792 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Cigna Group employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

7K reviews

3.0

Jul 29, 2025

Working for Accredo Specialty Pharmacy

Patient care advocate

Recommend

Business Outlook

Pros

Work from home, and voluntary time off

Cons

Just horrible, management sucks, the patients are horrible

The Cigna Group Response

11mo

Thank you for your insight into working at The Cigna Group. We need feedback to learn about how we can improve.

4.0

Jul 28, 2025

good place to work

Project manager

Recommend

Business Outlook

Pros

work life balance is good

Cons

decisions often made in "silo"

The Cigna Group Response

11mo

We appreciate you taking the time to share your experience with us. With your feedback, you help us succeed together. Thank you for all that you do at The Cigna Group.

5.0

Jul 27, 2025

Great Company

New business manager

Recommend

Business Outlook

Pros

Great pay, people and benefits

Cons

Have not been working here long enough.

The Cigna Group Response

11mo

Thank you for taking the time to provide us with a review of your experience at The Cigna Group. Your feedback is greatly appreciated!

Viewing 295 - 297 of 6,792 Reviews

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The Cigna Group

The Cigna Group reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Working for Accredo Specialty Pharmacy

good place to work

Great Company

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Jobs at The Cigna Group