Tim Hortons reviews

3.3

46% would recommend to a friend

(12,969 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
May 21, 2026
Recommend
Business Outlook

Pros

Fast-paced environment that helped strengthen multitasking, customer service, leadership, and working under pressure. Gained experience managing teams and handling high-volume operations.

Cons

Frequent understaffing created a very stressful work environment, especially during busy periods. Expectations often felt unrealistic for the number of staff scheduled, which affected both workflow and employee morale.

Viewing 325 - 327 of 12,969 Reviews

Glassdoor has 13,773 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.