Tim Hortons reviews

3.3

46% would recommend to a friend

(12,972 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Nov 28, 2025
Recommend
Business Outlook

Pros

fast-paced environment, coworkers are nice

Cons

long hours, poor pay, shifts at odd hours

4.0
Nov 27, 2025

Good learning experience

Anonymous employee
Recommend
Business Outlook

Pros

Great way to learn customer service!

Cons

Can be hectic at times.

3.0
Nov 27, 2025

Just ok

Recommend
Business Outlook

Pros

You can move up to supervise

Cons

This used to reflect the multicultural status of Canada. I worked with people from all across the globe. Last 5 years it is one culture only. I felt like an out sider do I left.

Viewing 367 - 369 of 12,972 Reviews

Glassdoor has 13,776 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.