Tim Hortons reviews

3.3

46% would recommend to a friend

(12,972 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,972 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
3.0
Nov 24, 2025

Good

Recommend
Business Outlook

Pros

Free Drink, food and snacks

Cons

Hard on weekends or any special days

1.0
Nov 24, 2025

They lie to you

Recommend
Business Outlook

Pros

Some staff are very nice to work with and due to the low rate of customers, it can be quite quiet with the ability to take many breaks.

Cons

Almost everything else. I was hired as a baker originally and when I accepted the position, I showed up to work on my first evening to find out I was not a baker but rather a regular night shift worker. I was made to fast track all my learning in a single night and with very little people around to ask for help. I was told that they lie to you often and it's just a normal thing. I quit on the spot not only due to the false advertisement but also due to the creepy and power trip heavy night shift member that they keep around despite complaints.

Viewing 373 - 375 of 12,972 Reviews

Glassdoor has 13,776 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.