Tim Hortons reviews

3.3

46% would recommend to a friend

(12,946 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
May 21, 2026
Recommend
Business Outlook

Pros

Fast-paced environment that helped strengthen multitasking, customer service, leadership, and working under pressure. Gained experience managing teams and handling high-volume operations.

Cons

Frequent understaffing created a very stressful work environment, especially during busy periods. Expectations often felt unrealistic for the number of staff scheduled, which affected both workflow and employee morale.

Viewing 46 - 48 of 12,946 Reviews

Glassdoor has 13,747 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.