Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1222) , Team Member (811) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 651 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 473 reviews)); "Coworkers are nice and helpful to trainees" ((in 394 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 343 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 309 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 812 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 684 reviews)); "Minimum wage and not much choice depending where your are" ((in 227 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 192 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 162 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,979 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Jan 31, 2026

Fantastic staff, poor management

Front end cashier

Recommend

Business Outlook

Pros

Fantastic floor staff, fast-paced work environment, easy to pick up shifts.

Cons

Poor management, poor social environment, difficult to safely report issues within the workplace.

4.0

Jan 31, 2026

A Lot of work

Team member

Recommend

Business Outlook

Pros

Good team feeling supportive staffs

Cons

Too. Much work. Hard on feet. Rush hours are hard

3.0

Jan 30, 2026

Gg

Team member

Recommend

Business Outlook

Pros

Good good for students trying to do anything

Cons

no additional benefits. Just survival job.

Viewing 493 - 495 of 12,979 Reviews

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Jobs at Tim Hortons

Tim Hortons - Team Member - University At Buffalo

Weekend Opening Baker