Tim Hortons reviews

3.3

46% would recommend to a friend

(12,946 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,946 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
2.0
May 22, 2024
Recommend
Business Outlook

Pros

good people to work with sometimes. Like 50/50 chance to have a fun time. Good summer job, talking to regulars is always fun

Cons

everything else, management, customers, timed on how fast you make the food, i believe we have somewhere around a minute and 20 seconds to server customers in drive through, but pizza alone takes 1 minute in the oven, and 20 seconds to prep and then box etc along with there being other orders to fulfill before that. Some people will order 3 pizzas and like 4 drinks in drive through and man its not doable, youre not a machine but they expect you to work like one. You cannot stand still and do nothing for more than 30 seconds or else the manager will yell at you to do anything even if theres nothing TO DO. If timhortons was your only option because no one else hired you, I feel your pain and I am sorry.

2.0
Apr 2, 2024
Recommend
Business Outlook

Pros

Flexible Hours from 5am to 11pm

Cons

Open Every Stat Holiday Poor Management Time Off Requests always denied 3 - 5 people per shift on afternoon 12 ish people in morning It's never busy in the morning (40 - 60 transactions per hour)... Always busy in afternoon. (Aroung 75 to 100 transactions) Poor discount-sometimes no discount I usually have 20 + messages about work per week on my phone Schedule isn't set, is always changing Manager bullies everyone who isn't straight or white

Viewing 61 - 63 of 12,946 Reviews

Glassdoor has 13,747 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.