Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1222) , Team Member (811) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 656 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 475 reviews)); "Coworkers are nice and friendly" ((in 392 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 333 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 318 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 826 reviews)); "The pay was low and bad" ((in 678 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 189 reviews)); "Minimum wage for these fast paced jobs" ((in 169 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,979 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Apr 11, 2015

Too stressful, not a great place to work at all.

Storefront

Recommend

Business Outlook

Pros

50% off merchandise, and it is fairly easy to book time off.

Cons

Managers and staff are quite mean to new employees, they generally make you do all of the work so that they don't have to do it. Customers outside of most of our regulars are very rude to us. Its very long hours on your feet so it hurts.. Would not recommend this job to anyone.

2.0

Apr 10, 2015

Timmy's Is Not For Everyone

Full time baker

Recommend

Business Outlook

Pros

I guess if you like coffee and donuts... It's free during your shift. That is all that's good about this job.

Cons

Lack of training. There are online training videos we are supposed to complete, but because they prefer us to work, we don't get to finish them. My store manager actually watched most of it for me so it looked like I completed them! Majority of staff are miserable older ladies Only 10% discount on food Small location, so no real room for advancement No raises or performance evaluations

3.0

Apr 9, 2015

Working in Tim is awesome

Anonymous employee

Recommend

Business Outlook

Pros

It is really easy job for non-skill people. You can build up you customer skill.

Cons

Low rate of payment. Constant job makes you boring. Fast paced work environment.

Viewing 12586 - 12588 of 12,979 Reviews

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Jobs at Tim Hortons

Early Morning Baker/Opener