Tim Hortons reviews

3.3

46% would recommend to a friend

(12,962 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Apr 3, 2014

Team member

Anonymous employee
Recommend
Business Outlook

Pros

The customers are the best part of this job, you see people from all walks of life and you develop good friends. People in general are polite.

Cons

If you want to work for tim hortons stay away from the bakery

3.0
Apr 2, 2014
Recommend
Business Outlook

Pros

- Flexible schedule - Understanding managers who are accommodating - Free products - High turnover - Christmas gift

Cons

- Management didn't want to improve their retention issues - No sense of community among the other stores owned by the franchisee - Wasn't motivated to get high scores on "Always Fresh" report

3.0
Mar 30, 2014

Fast customer service

Anonymous employee
Recommend
Business Outlook

Pros

Hardworking team and fun place to work.

Cons

Fast food environment, customer service not personal.

Viewing 12691 - 12693 of 12,962 Reviews

Glassdoor has 13,765 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.