Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (805) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 641 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 484 reviews)); "Coworkers are nice and helpful to trainees" ((in 399 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 328 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 305 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 820 reviews)); "The pay was low and bad" ((in 682 reviews)); "Minimum wage and not much choice depending where your are" ((in 235 reviews)); "And you can’t live up higher to manager positions there’s no benefits except free menu items on shift ." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 160 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,956 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,956 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Oct 3, 2013

Better than Wal-mart I guess

Store front/sandwich counter

Recommend

Business Outlook

Pros

private tim hortons owned by SSP, working in Pearson international airport, safe area, 65% of in cafeteria, 10-15% other retail and restaurants in the airport, ok hours

Cons

getting a morning shift or weekends off takes years, managers ask you for favours and flexibility and cant do the same, constantly talking about managers to employees, head office has zero sense.

3.0

Sep 30, 2013

Not bad for food service industry

Assistant manager

Recommend

Business Outlook

Pros

It is fairly easy to move within the company at a store level. Within 6 months you can pretty much be a supervisor or work in whatever area you want. i.e Drive Thru, baker, etc. Hours are usually available if you're a good worker. There is always something to do and shifts go by quickly.

Cons

Obviously the pay isn't the greatest, especially for bakers, supervisors and management. Two days worth of videos in training that are monotone and pretty pointless if you have common sense. The customers aren't always pleasant. The uniform is getting better but still not the most appealing. A lot of hard work for little pay, not worth it in terms of management and headaches. Some are good workers but most of the people are just there for the paycheck and don't do a good job and you have to pick up their slack.

3.0

Sep 27, 2013

May be Not going back

Tim hortons team member

Recommend

Business Outlook

Pros

Its good to have Donut and coffee free

Cons

Long standing hours, minimum wage

Viewing 12739 - 12741 of 12,956 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist