Tim Hortons reviews

3.3

46% would recommend to a friend

(12,956 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,956 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Sep 16, 2013

Would not recommend

Anonymous employee
Recommend
Business Outlook

Pros

I really like some of the employees and the customers are what kept me coming in everyday for 4 years.

Cons

Management at tim horton's is ridiculously unorganized...at least where i was. They have no consideration for employee rights and favoritism is out of control. They often won't give you breaks, or they make you work on your breaks. Make employees cry on storefront with belittling and criticism. Their only priority is paperwork and inspections. They even fake the paperwork. Just as long as it gets done and the DM sees it. It doesnt matter if ACTUAL food checks were done, just as long as it looks done. Constantly short staffed because the owners nickel and dime everything. They keep expired food and don't follow Tim Hortons regulations when it comes to food safety. They let people work alone all night long when there is supposed to be two people there. Even the police in town are concerned.

2.0
Sep 15, 2013

Disorganized Company

Recommend
Business Outlook

Pros

Attracts a lot of fun and nice people to work there, atmosphere is quite casual, they offer a lot of hours, district managers come in regularly to oversee things

Cons

Despite efforts from management, the state of the store was very disorganized. Everyone is constantly running around and staff are asked to be constantly extremely busy. Immediately after training you are expected to be able to work entirely on your own, and people assigned to train you are often unsure of how to do so, leaving you confused and uncertain of your tasks.

1.0
Sep 11, 2013
Recommend
Business Outlook

Pros

Income and ability to work third shift.

Cons

Employees are talked down to daily, in front of other employees and customers. Management is late every single day. Supervisors need to learn the true meaning of lead by example. Employers are not trained in any way shape or form and are then scrutinized when they aren't properly performing their job.

Viewing 12745 - 12747 of 12,956 Reviews

Glassdoor has 13,759 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.