Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1220) , Team Member (809) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 648 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 475 reviews)); "Coworkers are nice and helpful to trainees" ((in 396 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 326 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 300 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 809 reviews)); "The pay was low and bad" ((in 688 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 156 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,969 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

5.0

Oct 3, 2013

Pretty great experience

Restaurant team member

Recommend

Business Outlook

Pros

Fun place to work, great training program, lots of work to do. Also great company that cares about customers appreciation. Also great employee care and safety. Good culture, diversity and passion in team members. Get the opportunity to get a free drink per shift.

Cons

Lots of hard work, very fast paced, can be stressful. The size of the restaurant was small, which may be similar in other locations as well.

2.0

Oct 3, 2013

Better than Wal-mart I guess

Store front/sandwich counter

Recommend

Business Outlook

Pros

private tim hortons owned by SSP, working in Pearson international airport, safe area, 65% of in cafeteria, 10-15% other retail and restaurants in the airport, ok hours

Cons

getting a morning shift or weekends off takes years, managers ask you for favours and flexibility and cant do the same, constantly talking about managers to employees, head office has zero sense.

3.0

Sep 30, 2013

Not bad for food service industry

Assistant manager

Recommend

Business Outlook

Pros

It is fairly easy to move within the company at a store level. Within 6 months you can pretty much be a supervisor or work in whatever area you want. i.e Drive Thru, baker, etc. Hours are usually available if you're a good worker. There is always something to do and shifts go by quickly.

Cons

Obviously the pay isn't the greatest, especially for bakers, supervisors and management. Two days worth of videos in training that are monotone and pretty pointless if you have common sense. The customers aren't always pleasant. The uniform is getting better but still not the most appealing. A lot of hard work for little pay, not worth it in terms of management and headaches. Some are good workers but most of the people are just there for the paycheck and don't do a good job and you have to pick up their slack.

Viewing 12763 - 12765 of 12,969 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist