Tim Hortons reviews

3.3

46% would recommend to a friend

(12,969 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Sep 18, 2013

Decent career start for teens or new immigrants

Anonymous employee
Recommend
Business Outlook

Pros

-Decent training -Engaging conversations with customers -Good for meeting new people -Good discount on food

Cons

-Can be very tiring because of fast pace -Managers and Supervisors can sometimes make the job intolerable (depends on location)

1.0
Sep 16, 2013

Would not recommend

Anonymous employee
Recommend
Business Outlook

Pros

I really like some of the employees and the customers are what kept me coming in everyday for 4 years.

Cons

Management at tim horton's is ridiculously unorganized...at least where i was. They have no consideration for employee rights and favoritism is out of control. They often won't give you breaks, or they make you work on your breaks. Make employees cry on storefront with belittling and criticism. Their only priority is paperwork and inspections. They even fake the paperwork. Just as long as it gets done and the DM sees it. It doesnt matter if ACTUAL food checks were done, just as long as it looks done. Constantly short staffed because the owners nickel and dime everything. They keep expired food and don't follow Tim Hortons regulations when it comes to food safety. They let people work alone all night long when there is supposed to be two people there. Even the police in town are concerned.

2.0
Sep 15, 2013

Disorganized Company

Recommend
Business Outlook

Pros

Attracts a lot of fun and nice people to work there, atmosphere is quite casual, they offer a lot of hours, district managers come in regularly to oversee things

Cons

Despite efforts from management, the state of the store was very disorganized. Everyone is constantly running around and staff are asked to be constantly extremely busy. Immediately after training you are expected to be able to work entirely on your own, and people assigned to train you are often unsure of how to do so, leaving you confused and uncertain of your tasks.

Viewing 12769 - 12771 of 12,969 Reviews

Glassdoor has 13,773 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.