Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1220) , Team Member (809) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 648 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 475 reviews)); "Coworkers are nice and helpful to trainees" ((in 396 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 326 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 300 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 809 reviews)); "The pay was low and bad" ((in 688 reviews)); "Minimum wage and not much choice depending where your are" ((in 228 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 198 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 156 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,969 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,969 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,969 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews

2.0

Jul 26, 2013

Fast food atmosphere but better then Mc Donalds

Store front cashier

Recommend

Business Outlook

Pros

Free Coffee (If you actually like it), Free donuts and timbits on shift (if you're into that), free uniforms

Cons

Supervisors didnt do their jobs properly, owner of the store was very strict in enforcing quality control, so as not to waste anything, not even a paper cup. Some shitty customers.

3.0

Jul 25, 2013

What you would expect a student job to be

Supervisor

Recommend

Business Outlook

Pros

One of the things I enjoyed the most was the friendly atmosphere we had between colleagues. Especially because we were mostly students and we could make working fun. If you are a student, the schedule is pretty flexible.

Cons

Because of the stupid management, it could be stressful working there. During busy shifts, there weren't enough employees. There wasn't the necessary tools to do proper cleaning. Plus no advantage or benefits. No discount on food, we had to steal it. No recognition for good employees. No salary increase.

4.0

Jul 12, 2013

A wonderful place to gain confidence in the work force, as hard work is rewarded through promotion and recognition.

Anonymous employee

Recommend

Business Outlook

Pros

-opportunity for advancement -exposure to numerous personalities so one can build their people skills -cross training so a given day is never the same as the one before it

Cons

-volatile and competitive industry which can effect the required staffing levels

Viewing 12790 - 12792 of 12,969 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist

Tim Hortons

Tim Hortons reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast food atmosphere but better then Mc Donalds

What you would expect a student job to be

A wonderful place to gain confidence in the work force, as hard work is rewarded through promotion and recognition.

Top companies for "Compensation and Benefits" near you

Jobs at Tim Hortons