Tim Hortons reviews

3.3

46% would recommend to a friend

(12,951 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,951 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Nov 7, 2012

good working environment

Recommend
Business Outlook

Pros

learn new skills, good benefits, free lunch, safe, meet new people

Cons

tiring, hard work, no team work,

3.0
Nov 3, 2012
Recommend
Business Outlook

Pros

Free meals during breaks (though this really depends on which branch or franchisor you're working at), positive work environment, flexible working hours, well recognized customer service experience by other prospect employers, good way to accumulate customer service experience, interaction with friendly customers (and that sense of fulfillment of serving them).

Cons

Encounters with unreasonable customers, back-breaking experience if you're assigned in receiving supply deliveries, repetitive nature of work (especially if you're baking), freezing experience inside the fridge and freezer.

2.0
Oct 29, 2012
Recommend
Business Outlook

Pros

Good pay and flexible hours and schedule to work well with going to school. I was able to go from customer service to helping run 3 stores

Cons

It was always very busy and the menu is always changing so it is hard to keep learning a new item every week and explain it to customers. They get too overwhelmed

Viewing 12829 - 12831 of 12,951 Reviews

Glassdoor has 13,752 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.