Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (804) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 651 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 489 reviews)); "Coworkers are nice and helpful to trainees" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 333 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 303 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 814 reviews)); "The pay was low and bad" ((in 686 reviews)); "Minimum wage and not much choice depending where your are" ((in 230 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 195 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 167 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,950 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Aug 26, 2012

Crazy, somewhat disorganized place to work.

Supervisor

Recommend

Business Outlook

Pros

It is very easy to learn, isn't hard to be nice to the customers if you have basic respect. Not a difficult experience in gettung used to it. Get some really nice customers too.

Cons

Tends to attract young stubborn employees with the lower wages. Some customers can be the worst. Could use a little more positive encouragment in thw workplace, morale easily lowered. Procedures change so often it's very hard to keep track of them all.

3.0

Aug 10, 2012

exciting interactive and friendly environment

Store front cashier

Recommend

Business Outlook

Pros

free food and all the doughnuts you can eat.

Cons

long hour and not very self fulfilling

4.0

Aug 8, 2012

Above average fast food job

Store front/cashier

Recommend

Business Outlook

Pros

Nice friendly people, managers don't harass you about little things, good food and drink discount (free coffee and soda, 50% off food), nice uniform provided, fairly good pay, good management, good positive corporate culture

Cons

No career path/way to move up has been described to me. The food and drink prep area is much too small, causing collisions and lack of efficiency in prepping orders. The break room is not nice, no space for employees to put their things, no pockets in the uniform pants. This leaves an unsafe situation where employees need to leave out any cash/phone etc they might need with them on a small table

Viewing 12853 - 12855 of 12,950 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist