Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1218) , Team Member (802) , Supervisor (604) , Baker (500) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (261) , Tim Hortons Team Member (249) , Sales Associate/Cashier (213) , Barista (207) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Store Front Cashier (134) , Cashier/Barista (133)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 639 reviews)); "The people I get too work with are generally great people with a few minor exceptions." ((in 468 reviews)); "Coworkers are nice and friendly" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 334 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 308 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 824 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 692 reviews)); "Minimum wage and not much choice depending where your are" ((in 237 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 192 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 159 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,944 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,944 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

2.0

Apr 23, 2009

Communication is key.

Anonymous employee

Recommend

Business Outlook

Pros

The regular customers. They become part of your morning routine at work and you form very nice relationships with most of them.

Cons

Poor communication, lack of positive feedback. Staff pay rates are poor and most of the employees love to gossip.

2.0

Apr 13, 2009

You get what you pay for.

Store front/cashier

Recommend

Business Outlook

Pros

The owner of the store I work for is very flexible in scheduling the hours I work on the night shift. For employees (or family members of) pursuing or continuing post secondary education,The Tim Hortons Scholarship. (every little bit helps) Tim Hortons is very involved with minor sports and other community events (To what degree depends largely on the franchise owner) As a company, Tim Hortons strongly promotes community involvement.

Cons

I work straight midnight weekends and do not recieve any kind of shift premium. Tim Hortons has set a very low wage cap on hourly wages. After 14 years of working straight midnight weekends I am earning the highest hourly wage allowable, Which is only $2 dollars above minimum wage. Tim Hortons is very inflexible when is comes to a fair pay scale.

2.0

Jan 1, 2009

A good job for someone going to school

Soup and sandwich maker

Recommend

Business Outlook

Pros

Flexible hours, dealing with people, can be uneducated. It is a good job for a high schooler who wants to make money for college. Also if you thrive in a faced paced environment it will be a good job for you.

Cons

starts at minimum wage, no union, and customer complaints. It is hard to work here if you are sensitive to critisism. People are quite mean when all it is is a cup of coffeee. We are doing our best.

Viewing 12937 - 12939 of 12,944 Reviews

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Jobs at Tim Hortons

Now Hiring Early Morning 3:30am shift for West 26th St. Tim Hortons. Must be 18 or older

Front Desk Receptionist