Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (804) , Supervisor (604) , Baker (501) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 649 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 487 reviews)); "Coworkers are nice and helpful to trainees" ((in 391 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 343 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 314 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 829 reviews)); "The pay was low and bad" ((in 670 reviews)); "Minimum wage and not much choice depending where your are" ((in 231 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 185 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 161 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,954 total reviews)

Marc Caira

60% approve of CEO

43% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.5

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Apr 19, 2017

Bad

Front counter staff

Recommend

Business Outlook

Pros

Full time, free coffee, good staff, some baked goods for free, discount. The staff is very nice. The best thing of my store.

Cons

Every time they change my schedule without tell me, the owner is selfish, she cut people when the store is busy.

1.0

Mar 16, 2017

Awful place to work

Store front/cashier

Recommend

Business Outlook

Pros

A paycheck when I couldn't get a job anywhere else. Close to home. Uniform provided. Tips. Free food.

Cons

White trash coworkers who are lazy, bug infested store, no training provided, only offered me night shift. Too much cleaning for one person to do alone.

1.0

Mar 1, 2017

Head office - run, run, run away !

Supply

Recommend

Business Outlook

Pros

Loved the brand - unfortunately the Brazilians are going to ruin this once great Canadian company Good bonus.....but they are making all goals extremely hard to realize ( so you work long hours to get a reduced or no bonus )

Cons

-Company first ( your an owner ? ), company 2nd, family last - terrible culture - not an ethical company to work for ( even thought RBI CEO preaches we do - he is so out of touch ) - extremely long hours as you are expected to work 12-14 hours days plus weekends - not enough people , totally disorganized - suppliers not getting paid on time - no inflation / merit increases as they do not believe in this - I have seen people breakdown due to workloads - revolving door of people - got rid of most perks

Viewing 163 - 165 of 12,954 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist