Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (808) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (208) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 658 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 482 reviews)); "If you have good coworkers rush time goes by fast and slow times are very enjoyable." ((in 386 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 344 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 316 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 822 reviews)); "low pay and no pay rise even tho that was promised at the point of enrolment" ((in 680 reviews)); "Minimum wage and not much choice depending where your are" ((in 227 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 197 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 164 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

Skip to content Skip to footer

Notifications

Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,962 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

3.0

Nov 4, 2015

Cashier and counter service

Anonymous employee

Recommend

Business Outlook

Pros

Good atmosphere people are very friendly

Cons

Very stressful and annoying ,

2.0

Oct 12, 2015

Counter staff

Front counter staff

Recommend

Business Outlook

Pros

they work around my college classes. You get tips. Some customers are great and make your day and some staff.

Cons

The management is so focused on drive threw times that when you are not getting the times they talk down on you. The yell at you when your not making times. There isn't any positive encouragement it's either yelling and talked down on when you or not getting times or nothing. Usually the staff that's lazy and stands around doing nothing gets away with it and people like me that are usually doing something stalking and or cleaning get bossed around. The staff has so much attitude and they all snap at each other on the floor infront of customers. The break system is ridiculous I get two 15 min breaks but they are unpaid and usually I have to take my first break within an hour and a half of the start of my shift. Honestly we are over worked and under paid, I typically leave my shift almost in tears from being treated so bad for 8 hours.

5.0

Oct 9, 2015

Midnight baker/ counter

Midnight baker/counter

Recommend

Business Outlook

Pros

I worked at Store 123 in St. Catharines on Tremont drive. Some of the best reasons to work at Tim Horton's is the flexibility of hours. As I had young children at home I was about to work around everyone's schedule and do a 10pm to 6 am shift so there is always someone at home at all times. Being the baker on midnight is an awesome job, as I love baking and it was a dream come true to be able to be paid for what I love to do. Working on counter after the baking was done was also a great job because I meet some very interesting people. Once you've been there long enough you start to get to know the customers on a first name basis and it was better for both the customer and I as it was more friendly to see a smoking happy face walk through the door and gear "good morning Sherry" I loved my job!

Cons

Only downside of working midnight a was that my sleep patterns are still out of whack now a year later.

Viewing 205 - 207 of 12,962 Reviews

Top companies for "Compensation and Benefits" near you

Starbucks

3.6★Compensation & Benefits

Chick-fil-A Corporate

3.7★Compensation & Benefits

Camarao Express

3.8★Compensation & Benefits

Jobs at Tim Hortons