Does Tim Hortons pay their employees well?

According to anonymously submitted Glassdoor reviews, Tim Hortons employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Tim Hortons. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Tim Hortons?

46% of Tim Hortons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Tim Hortons 2.9 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Tim Hortons?

Cashier (1219) , Team Member (808) , Supervisor (604) , Baker (502) , Crew Member (498) , Shift Supervisor (325) , Customer Service Representative (262) , Tim Hortons Team Member (249) , Sales Associate/Cashier (214) , Barista (209) , Manager (176) , Customer Service (156) , Assistant Manager (152) , Cashier/Barista (134) , Store Front Cashier (134)

What are the pros of working at Tim Hortons according to real employee reviews?

"Flexible hours and discounts on breaks (but weren't allowed to have any discounts if we weren't working that day)" ((in 645 reviews)); "A few of the people were nice and the community in the town is amazing." ((in 474 reviews)); "Coworkers are nice and helpful to trainees" ((in 398 reviews)); "Free food (This is only if you're smart enough to not get caught by management)" ((in 330 reviews)); "the staff were friendly and it was a community of people always willing to help each other" ((in 306 reviews))

What are the cons of working at Tim Hortons according to real employee reviews?

"All management is bad and makes you feel bad for calling in even when it’s an emergency" ((in 826 reviews)); "The pay was low and bad" ((in 680 reviews)); "Minimum wage and not much choice depending where your are" ((in 238 reviews)); "Pay sucks no benefits and if so they are not worth it." ((in 195 reviews)); "Low Salary (Although if it's your first job this shouldn't be an issue)" ((in 164 reviews))

What are employees saying about Tim Hortons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Tim Hortons layoffs and their outlook for job security at Tim Hortons in 2026.

What are the top reviewed Tim Hortons locations?

São Paulo , Rio de Janeiro , Torres , Recife , Belo Horizonte

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Tim Hortons

Part of Restaurant Brands International

Tim Hortons reviews

3.3

46% would recommend to a friend

(12,962 total reviews)

Marc Caira

62% approve of CEO

43% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Culture & values

2.9

Work/Life balance

2.9

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,962 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

13K reviews

4.0

Aug 20, 2014

Fast Food job

Anonymous employee

Recommend

Business Outlook

Pros

Gain customer service skills, adapt to fast-paced environment, consistent schedules, time flies by

Cons

Working understaffed is common i.e. only 2 people on closing shifts with one taking all the orders while the order cleans up dishes, bakes, etc. Intensive hard work or little pay No recognition

2.0

Jul 6, 2014

Poor Management Poor pay catty staff not worth your time

Anonymous employee

Recommend

Business Outlook

Pros

Very easy to get full time hours and will work with your schedule which is nice

Cons

minimum wage, 70$ for one really ugly uniform that doesn't fit at all and you end up spending another 30 to get it altered so you aren't completely uncomfortable all day. That stupid visor hat fits poorly always slides in my face and just in general annoys the crap out of me. Staff can be really rude to new people and make you feel completely incompetent after 3 shifts. They expect you to arrive 15 min prior to shift start but you are not paid for it. Health benefits don't start till 6 months and it is only 50% first year. You get crap breaks at least at my location, 2 x 15 min and 1 x 10 min in an 8 hour shift!!!

4.0

Jun 23, 2014

Good organized environment

Anonymous employee

Recommend

Business Outlook

Pros

It improves my social skills and work capability and also my English speaking. Good organized training and working system.

Cons

Hard to get a good shift time at first.

Viewing 235 - 237 of 12,962 Reviews

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Jobs at Tim Hortons

Front Desk Receptionist