Tim Hortons reviews

3.3

46% would recommend to a friend

(12,968 total reviews)

Marc Caira

62% approve of CEO

42% positive business outlook

Tim Hortons has an employee rating of 3.3 out of 5 stars, based on 12,968 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tim Hortons employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

13K reviews
4.0
Jan 20, 2026

I loves it

Recommend
Business Outlook

Pros

Great company, very canadian proud

Cons

None that I can think of

3.0
Jan 19, 2026

Good start

Recommend
Business Outlook

Pros

Fast pace but no pressure

Cons

Rude and entitled customers sometimes

3.0
Jan 19, 2026

Stressful workplace

Recommend
Business Outlook

Pros

- good average pay - normal hours - can be flexible for students

Cons

- manager had high expectations - trusted older staff and believed lies - made me stay longer than my shifts just to close the store - used to close store alone and handle drive thru at the same time, prompting angry customers for slow service when im handling front and drive thru. - my workplace specifically did not hire men ….

Viewing 268 - 270 of 12,968 Reviews

Glassdoor has 13,771 Tim Hortons reviews submitted anonymously by Tim Hortons employees. Read employee reviews and ratings on Glassdoor to decide if Tim Hortons is right for you.