TransUnion reviews

3.6

58% would recommend to a friend

(2,783 total reviews)
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Christopher Cartwright

64% approve of CEO

55% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,783 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
2.0
Jun 1, 2016
Recommend
Business Outlook

Pros

Mostly smart coworkers with good work ethic, environment improving, new office is nice. Overall compensation is great. TU is going to last, you can make a proper long term career with the overall TU organisation.

Cons

Quite a few bad managers, generally bad corporate culture especially on the tech side, your team culture depends 100% on your boss. For technical positions your skills will stagnate. Small office without much room for career growth unless you look at HQ jobs. Business/product senior mgmt and culture largely better than tech mgmt and culture.

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TransUnion Response
10y
Thank you for sharing a review of your time a TransUnion. I’m happy to put you in contact with a member of our HR team. If you’d like to discuss further, email us at LifeAtTU@transunion.com.
3.0
May 31, 2016
Recommend
Business Outlook

Pros

Good culture and room to grow

Cons

Executive management do not care about employee engagement and try to hide things from overseas bosses by making them think that everyone is happy and that they interact with staff., when in reality they only interact with their own cliques. Employee engagement has reduced dramatically and many people have left because they are also afraid of job security after recent retrenchments which executive management have not addressed in order to assure staff that they are no longer at risk. Unrealistic deadlines were given to overseas bosses to make themselves look good, without giving a thought to the staff who are delivering the work. As a result, staff are working ridiculous hours and are continuously tired and frustrated

4.0
May 11, 2016

TransUnion Internship

Recommend
Business Outlook

Pros

The majority of the people I worked with or assisted were friendly. Workplace had employees from diverse backgrounds. Many opportunities to network with people from other departments. The Internship program coordinators were very helpful, they also arranged a lot of fun outings. The building is located right next to Union Station and 2 blocks from Ogilvie Transportation Center. If you live in the suburbs, getting to work isn't difficult. A good selection of restaurants/fast food places nearby if you don't want to bring lunch everyday. You're typically hired for the department that suits you best, but you can request to try a different department if you do not feel at-home with your current one. I wasn't requested to get a single person's coffee or anything else demeaning.

Cons

A lot of the Internship "Lunch and Learn" sessions or informational meetings that HR put together are helpful, but can hinder your work performance if you attend to many. While they are optional, it feels as if you are missing out on the Internship experience if you do not attend them. However, I had trouble keeping up with certain tasks because of the frequency of those meetings. There was this awkward internship video we were assigned early on in the year. We were supposed to cast a few employees to talk about various things based on the topic the coordinators assigned. We were very proud to have had the CEO (Jim Peck) agree to do a piece in our video -- only to have it taken out and put into another team's video. What made matters worse is no one told us about the change until the showing. After inviting several of our department managers to the showing, a lot of them left confused as to why he wasn't in our video, further making us look bad/dishonest. I'm not entirely sure what was to gain from that... Monthly train passes are expensive. Not TransUnion's fault, but there was a $200+/month fee to basically work in Chicago itself. Keep that expense in mind if you have to commute from places like Naperville/Geneva. There aren't many positions for Interns to transition into unless you're in the right place at the right time. It's hard to estimate, but I'd say there was about one permanent role out of every seven interns. If you need experience, it's a good place to spend a summer. If you need a post-graduation job, look elsewhere.

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TransUnion Response
10y
Thank you for your detailed feedback on your summer internship! We take great pride in the meaningful work our interns do, including the video that you created which helps new associates learn about our business and where they fit in at TU. If you would like to discuss your experience with a member of our HR team, please email lifeattu@transunion.com.
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