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      TransUnion

      Engaged Employer

      TransUnion reviews

      3.6

      58% would recommend to a friend

      (2,773 total reviews)
      avatar

      Christopher Cartwright

      65% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.6

      Culture & values

      3.6

      Compensation and benefits

      3.2

      Career opportunities

      3.1

      Senior management

      TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,773 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Oct 29, 2018

      Excellent company but IT organization is not a good place to work

      It project manager
      Recommend
      Business Outlook

      Pros

      Company is very successful and doing well; Excellent benefits; Very convenient location to train; Company is very generous to charities; Awesome CEO

      Cons

      IT project managers are not respected and moved around all the time; Project managers are over worked and under valued; IT leadership (especially senior leaders) do not work well together; Leaders cannot agree on prioritization of work which creates a lot of frustration with project teams; Lots of finger pointing from leaders and complaining about CIO; Work-life balance in IT is terrible; Some of the SVPs have no filter and curse all the time especially Application Development SVP

      avatar
      TransUnion Response
      7y
      Thank you for sharing your review - I appreciate the candid feedback. I am pleased to hear your overall positive view on TransUnion, our benefits and philanthropy. On the other hand, I am disappointed to read about your experience and want you to know it will not go unheard. I am committed to building and sustaining a team where everyone is respected, valued and knows the impact and importance of the hard work they put in. I welcome the opportunity to discuss your review with you further - please don’t hesitate to reach out to me directly. - Mohit Kapoor, CTO
      3.0
      Sep 27, 2018

      Great company but do not work in Global Technology department

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - Mission of the company is true to it's word - World class products - Company cares and gives back to surrounding communities - Great benefits

      Cons

      - Global technology organization has became a toxic work place, mostly being driven by an Information Security team that has no regard or respect for any other teams - Culture of executive micro management, leaders don't trust and often are forced to be in the weeds. - CIO who claims he cares about people but has no regard for his people or work-life balance and doesn't trust his leaders to the point he is in the weeds on everything and on every incident bridge - Work-life balance is terrible - Leaders do not know how to prioritize work

      avatar
      TransUnion Response
      7y
      First, I appreciate you sharing your candid experience. I’m proud of our company, our teams and the products we develop. You’re right, we care deeply about giving back to our communities around the world. But it’s also vital that our people know we care about them as well. We work hard on building a supportive culture where everyone is comfortable sharing feedback and ideas – there’s always room to evolve. Your cons concern me – I don’t support a toxic environment and want my teams to feel empowered. I’d like to discuss this with you. If you’re willing to share more detail or want to discuss your review, please reach out to me directly. - Mohit Kapoor, CTO
      2.0
      Dec 22, 2017

      stabbed in the back when I left

      Software developer
      Recommend
      Business Outlook

      Pros

      They have decent pay and great health benefits. My coworkers were very nice.

      Cons

      Horrible work/life balance. They expect you to be available in the middle of the night for deployments, as well as after hours for support issues, with no compensation. They have a very poor separation process, I had to repeatedly contact them to get my termination packet (for COBRA and 401K info), and I'm having trouble getting my 401K money because they still have me as active in their system. I was there all year, but because I left ONE DAY before the year-end bonus was announced (last year they didn't give it until March, but this year it was in December, which of course I would have stayed for if I'd known), they refused to give it to me. They're just like every other multi-billion dollar company, they don't give a damn about their employees.

      avatar
      TransUnion Response
      8y
      I am sorry to hear about some of the issues you described with work/life balance. We have made many strides to make sure we have the proper support around the clock to avoid overworking individuals, but we still have some work to do. You can be sure that it has been and will continue to be a priority going forward. I can tell you for certain that people are priority for my team, and we are holding our leadership accountable for building a place where people can feel comfortable, thrive and grow. We will be sure to take in your feedback around the separation process so that it is as smooth as possible. - Mohit Kapoor, CTO
      Viewing 58 - 60 of 2,773 Reviews
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      Glassdoor has 3,149 TransUnion reviews submitted anonymously by TransUnion employees. Read employee reviews and ratings on Glassdoor to decide if TransUnion is right for you.