TransUnion reviews

3.6

59% would recommend to a friend

(2,781 total reviews)
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Christopher Cartwright

65% approve of CEO

56% positive business outlook

TransUnion has an employee rating of 3.6 out of 5 stars, based on 2,781 company reviews on Glassdoor which indicates that most employees have a good working experience there. The TransUnion employee rating is in line with the average (within 1 standard deviation) for employers within the Gerenciamento e consultoria industry (3.7 stars).

Reviews by job title

3K reviews
4.0
May 17, 2016

Great Place to work

Recommend
Business Outlook

Pros

-Transunion truly is a great place to work. The people are smart and caring, and the work really does make a difference. -My direct manager is brilliant and has been a huge help as I came from outside of the credit industry -My co-workers are all great people, very driven, and very smart -The company's benefits package is at the top of the industry -They really do seem to be making the right decisions when it comes to acquisitions and expansion plans -There is a huge "compliance mindset here which I respect. With what we do and what we have access to, it's great knowing people really seem to want to make ethical decisions

Cons

-Training in general is sparse. The FCRA/GLBA training is ok, just overly long and verbose, it could be tailored for a wider audience. Nearly everything will be trial by fire, but that's the private sector in general these days. -Lots of people clinging to the "old ways" vs. embracing the change that's inevitably coming

3.0
May 16, 2016

Major Account Executive

Anonymous employee
Recommend
Business Outlook

Pros

Pay is above average in today's market.

Cons

Management only cares about the quotas.

4.0
May 11, 2016

TransUnion Internship

Recommend
Business Outlook

Pros

The majority of the people I worked with or assisted were friendly. Workplace had employees from diverse backgrounds. Many opportunities to network with people from other departments. The Internship program coordinators were very helpful, they also arranged a lot of fun outings. The building is located right next to Union Station and 2 blocks from Ogilvie Transportation Center. If you live in the suburbs, getting to work isn't difficult. A good selection of restaurants/fast food places nearby if you don't want to bring lunch everyday. You're typically hired for the department that suits you best, but you can request to try a different department if you do not feel at-home with your current one. I wasn't requested to get a single person's coffee or anything else demeaning.

Cons

A lot of the Internship "Lunch and Learn" sessions or informational meetings that HR put together are helpful, but can hinder your work performance if you attend to many. While they are optional, it feels as if you are missing out on the Internship experience if you do not attend them. However, I had trouble keeping up with certain tasks because of the frequency of those meetings. There was this awkward internship video we were assigned early on in the year. We were supposed to cast a few employees to talk about various things based on the topic the coordinators assigned. We were very proud to have had the CEO (Jim Peck) agree to do a piece in our video -- only to have it taken out and put into another team's video. What made matters worse is no one told us about the change until the showing. After inviting several of our department managers to the showing, a lot of them left confused as to why he wasn't in our video, further making us look bad/dishonest. I'm not entirely sure what was to gain from that... Monthly train passes are expensive. Not TransUnion's fault, but there was a $200+/month fee to basically work in Chicago itself. Keep that expense in mind if you have to commute from places like Naperville/Geneva. There aren't many positions for Interns to transition into unless you're in the right place at the right time. It's hard to estimate, but I'd say there was about one permanent role out of every seven interns. If you need experience, it's a good place to spend a summer. If you need a post-graduation job, look elsewhere.

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TransUnion Response
10y
Thank you for your detailed feedback on your summer internship! We take great pride in the meaningful work our interns do, including the video that you created which helps new associates learn about our business and where they fit in at TU. If you would like to discuss your experience with a member of our HR team, please email lifeattu@transunion.com.
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