Twilio reviews

3.9

72% would recommend to a friend

(2,074 total reviews)
avatar

Khozema Shipchandler

84% approve of CEO

60% positive business outlook

Twilio has an employee rating of 3.9 out of 5 stars, based on 2,074 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jun 26, 2017

Horrible especially HR

Anonymous employee
Recommend
Business Outlook

Pros

Nothing much to say here

Cons

It's about who you know and if you are well liked (especially the HR team). HR team is very transactional not transformational. Horrible leadership and immature. They say they embrace innovation but when it comes to sharing a new idea or a different opinion you get called out for it. If it isn't "Twiliozed" you are in big trouble. It's very cliquey here and they steal your content (especially HR). I've attended conference calls/web ex meetings and they literally take photos of other external partners content so they can use it as their own. All they care about is executing and don't care how they go about. Talent Development and leadership programs and horrible.

5.0
Jun 7, 2017

Twilio Employee

Anonymous employee
Recommend
Business Outlook

Pros

Twilio really cares about their customers, the community, the environment and their employees. I have never worked for a company that is so involved in community events.

Cons

the only con for me is the location because it's a long commute, but I'm getting used to it.

5.0
Nov 17, 2016

Loved the culture, as well as the mission

Anonymous employee
Recommend
Business Outlook

Pros

I really loved how much everyone within the company was behind what we were trying to solve in the space that we were in. The culture was really great, and their core values show you that they are not only a great group of people but stand for something great. Management was great.

Cons

Work came home sometimes, although not a con for everyone.. it could be. Really not even that big of a con for me because they made up in other areas.

Viewing 2014 - 2016 of 2,074 Reviews

Glassdoor has 2,320 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.