Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,945 total reviews)
avatar

Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

14K reviews
2.0
Sep 18, 2011
Recommend
Business Outlook

Pros

discount, free product, working enviroment, nice people to work with in store

Cons

crappy pay for what you are required to do, bad schedule requirements, unrealistic expectations- you are expected to keep your store spotless clean- (not just normal stuff like sweeping, mopping and dusting) Crazy unimportant stuff like cleaning inside the cracks of doors, paint, clean air vents, scrap gum off floors, clean trash cans... have every item faced the same direction including testers even if it is 3:00 on a saturday. ( I fealt more like a janitor/maint. person rather than a manager at a beauty store.) You are expected to do all of this plus 1000 other things all with zero payroll hours and STILL maintain a perfect guest survey score! Not to mention there are countless other tasks. I have never worked for a company that was so demanding and unrealistic. The higher up's put so much pressure on the managment team and the dont seem to realize or care that these expectations are not achievable with what we are given. When they come into the stores they are rude and degrading and talk down to the team...they only point out the bad- never the good. Training- there is none! They call training giving us a cheesy dvd or a fact sheet. When we have a new hire or new manager we are expected to have them trained with zero extra payroll. There is not consistency. turnover would not be so high if the company would invest more in their people and give managers more incentive. the Yearly raises are a joke. I would not recommend anyone I liked to work for this company.

2.0
Sep 16, 2011

F

Anonymous employee
Recommend
Business Outlook

Pros

Sometimes you can receive free products. Especially ig you are in prestige. New company with very little know how.That's about it.

Cons

A lot of cons at ULTA. It is a pretty catty atmosphere and most promotions are based on looks alone.

4.0
Sep 12, 2011

Decent Retail Experience

Anonymous employee
Recommend
Business Outlook

Pros

Lots of room to grow as they company is expanding quickly, opportunity is there. If you have a degree and are business savvy then you will move fast.

Cons

Most store employees are young and the pay rates don't attract big talent. The company has yet to "get it" in the beauty world so I feel like smart professionally driven people leave for better endeavors and cosmetic companies with a wiser sense of the beauty world. GM's are often not from the beauty world.

Viewing 13822 - 13824 of 13,945 Reviews

Glassdoor has 14,249 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.