Ulta Beauty reviews

3.4

56% would recommend to a friend

(13,966 total reviews)
avatar

Kecia Steelman

59% approve of CEO

48% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,966 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

14K reviews
4.0
Oct 24, 2011
Recommend
Business Outlook

Pros

Pretty fair discount, awesome merchandise, nice people, growing company, popular, good benefits, and the job is fun and different every day!

Cons

The starting rate should be raised a few more dollars.

2.0
Oct 20, 2011

Mentally drained, stressed and not worth it.

Anonymous employee
Recommend
Business Outlook

Pros

Great education given and tools to work with.

Cons

It's not realistically possible to do everything the executives want the way they want it and when they want it done with what is given to do it with. Too much is expected. And the salary is not worth the headache or health problems it can bring.

5.0
Oct 16, 2011
Recommend
Business Outlook

Pros

Store environment : Working with all the girly products is FUN FUN 25% discount on products 50% discount on salon services Gratis Customers are generally happy to be shopping at ULTA so most of them are very nice and appreciative of your help. 99% are really pleasant at our store. Manager seems accommodating to availability of part time staff. Fragrance testers mean you can smell great for your entire shift !

Cons

Training was minimal as there are no hours budgeted for it. It's on the job training which can be challenging for employees and customers who have to deal with your learning curve. Selling magazines at the register is annoying but most customers are used to such harassment and take it in stride. Coupon restrictions confuse customers and employees alike. Get ride of or make clearer, aka spell out ALL Exclusions specifically. Customer surveys : Employees are hounded about the % positive when it is mostly angry customers who complete the surveys. They are usually angry about coupon policy or availability (which is out of our store's hands). Must be walked out with your "clear bag" by a manager at the end of your shift. This can take 20 minutes if mgr. is busy which you do not get paid for.

Viewing 13894 - 13896 of 13,966 Reviews

Glassdoor has 14,270 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.