Ulta Beauty reviews

3.4

55% would recommend to a friend

(13,945 total reviews)
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Kecia Steelman

59% approve of CEO

47% positive business outlook

Ulta Beauty has an employee rating of 3.4 out of 5 stars, based on 13,945 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ulta Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

14K reviews
3.0
Jan 26, 2010
Recommend
Business Outlook

Pros

Fun enviornment, enjoyable atmosphere,very personal and comfortable.

Cons

Not even minimal part time hours,no recognition for outstanding performance and product knowledge, unfair in the way employees are promoted..focusing more on how good of friends the managers are with employees as a way of advancing,instead of excellent costumer service and performance. Asking last minute for employees to come in to work, calling just right before they want you to work.Not enough training, especially for product knowledge. I know a whole lot more in the prestige department than any of the "prestige cosmetics" employees do,and sell a whole lot more product, even though my official title is just a cashier.

4.0
Jan 21, 2010

Overall a great oppertunities

Anonymous employee
Recommend
Business Outlook

Pros

I started off as a prestige consultant and worked my way up to management in a little over a year. The pay is comparable to other large retail chains. Love the environment!!! I have had other job offers, but just can't seem to leave Ulta behind. I love my team and my customers. Great gratis!

Cons

The training program is a joke. Ulta really needs to step up its game in this department. Sure anyone can sell Bare Minerals, Smashbox, and Urban Decay....but when we get new lines in and it's not a big name, we barely get enough information to be able to sell it. We hardly ever see our DM-although, members of management might be ok with it! Hours vs. workload is ridiculous. What they want us to accomplish in the small amount of time they give us is crazy. Also, when we are doing more business than the company forecasts, we can't add on hours.

2.0
Dec 7, 2009

No Advancement Opportunities or Raises.

Anonymous employee
Recommend
Business Outlook

Pros

Decent starting wage. (My) Co-workers were friendly and easy to get along with. You're not pushed to make sales unless you're down a considerable amount.

Cons

No raises or recognition at all for hard work, so don't go out of your way for them. Low hours. Rare advancement, the entire time I was there, only two people were promoted, but other than that, they brought in inexperienced (in both the cosmetic world and in managerial skills) "managers". Even if you tell you're manager of something, and she ok's it or tells you "that's a terrific idea!" and it could impact you negatively, you take the heat for it, NOT the manager.

Viewing 13918 - 13920 of 13,945 Reviews

Glassdoor has 14,249 Ulta Beauty reviews submitted anonymously by Ulta Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Ulta Beauty is right for you.