Visa Inc. reviews

3.8

68% would recommend to a friend

(7,512 total reviews)
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Ryan Mclenerney

67% approve of CEO

68% positive business outlook

Visa Inc. has an employee rating of 3.8 out of 5 stars, based on 7,512 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Visa Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

8K reviews
2.0
Feb 22, 2010

Change for the Worst

Anonymous employee
Recommend
Business Outlook

Pros

Stable company with very good stock performance. The undisputed leader in payment processing. Competitive salaries. Excellent medical plan and a decent 401k, although the employer match was significantly reduced when the company went public. Rumored to have a good severance package, but the details are kept secret.

Cons

A huge change in corporate culture. Unlike the “old days” when employees were truly valued, they are now viewed as names on an org chart. Despite high profitability, enough is never enough, and the focus is on strictly on cutting costs. Efficient systems are being replaced with less expensive and more labor intensive alternatives. Employees are falling victim to a process called “globalization” which is a politically correct term for outsourcing American jobs to foreign countries. Two-way communication has become a thing of the past, and employee feedback is never solicited or encouraged. Change comes from the top without regard for the impact on morale or productivity. The affected employees are never consulted or included in the evaluation or decision process but are expected to make the changes work. The new philosophy seems to be “do more with less and don’t complain”. Worst of all, employees live in constant fear of being stopped at the door and told that yesterday was their last day.

2.0
Feb 13, 2010
Recommend
Business Outlook

Pros

Visa pays well and has great benefits (though they seem to be periodically cutting them back for new hires). It has a very strong business model and brand. It is an industry leader in building and operating highly reliable global financial transaction processing systems, so there are opportunities to work with technology and services not found anywhere else. The executive leadership is very committed to increasing share value over the next few years, which is good if stock options and grants are part of your compensation.

Cons

As with most stable, highly profitable companies, the internal politics are extreme. This is exacerbated by the ongoing cost cutting measures impacting job security. Employees cope with it day by day because of the good pay and benefits (and the uncertainties of today's economy) but most working there would agree it's not a positive workplace. Progress is impeded by those protecting their fiefdoms, largely out of fear of losing their jobs. Fear of repercussion stifles communication horizontally and vertically. If you thrive on political skullduggery and have a flair for tiptoeing through corporate minefields, then Visa will be a good fit. If you're results oriented and expect honest and open communication between stakeholders, and up and down the management chain, it will be a frustrating and dangerous place to work, at any level of the company.

2.0
Feb 8, 2010
Recommend
Business Outlook

Pros

- Great brand - Ambitious people - Solid technology - High aspirations for company

Cons

- No culture: simply addition of many individuals with disparate ideas - Lots of change: employees' tenure is quite short - Limited training and development - No on-boarding programs: 100% sink or swim

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