Welcome Break reviews

3.9

70% would recommend to a friend

(590 total reviews)
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John Diviney

87% approve of CEO

65% positive business outlook

Welcome Break has an employee rating of 3.9 out of 5 stars, based on 590 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Welcome Break employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

590 reviews
3.0
Sep 27, 2021

A few shining stars carry the rest

Anonymous employee
Recommend
Business Outlook

Pros

Freedom to work on sites and see how the business operates at a grassroots level. Chance to work on huge exciting projects with big brands

Cons

Unrealistic deadlines exert untold stress on teams. Lack of foresight due to being constantly rushed by the CEO and senior management happens a lot on projects with common sense problems not considered until the last minute. Then everyone blames each other because everyone is under untold pressure to get something over the line. Often there is no capacity in teams and then a huge project is landed by the CEO. A personal example is turning something around in 7 working days. A lot of extremely promising talent with years of experience has left head office the last couple of years. Rather than investing and rewarding the staff that they have, they seem to be constantly chasing expansion without the team infrastructures there to cope. It leads to a very toxic work environment. Expected to be using your work phone and responding 24 hours a day 365 days a year. The WhatsApp’s start at 4am. No support - you cannot count on other team members to help, follow anything up, or give advice. Made up new roles for those who’s face fits (male). No progression for those who’s doesn’t (often female).

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Welcome Break Response
4y
Thanks very much for taking the time to leave a review. Whilst we are a fast paced, 24/7, entrepreneurial business - some of your comments don't make for easy reading. Thank you though for the feedback. Justin Morrison Head of Talent and Resourcing
1.0
May 12, 2021

N/A

Anonymous employee
Recommend
Business Outlook

Pros

Don't recommend company. Do not work here!

Cons

No cons do not work here

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Welcome Break Response
5y
It's disappointing to read how you have experienced working at Welcome Break. If you have any feedback you can share with your Site Leader, Hotel Manager of Head of Department; I'd appreciate some specific feedback to work on. If you would prefer to contact me directly, please feel free do so - your information will be dealt with discreetly and confidentially. Many thanks. Justin Morrison // Head of Talent and Resourcing
1.0
Mar 28, 2021

Rubbish

Recommend
Business Outlook

Pros

None I’m just filling the word count.

Cons

“Family run” aka all the bullies stick together and get what they want, previous site managers did not listen , were racist and unfairly dismissed people. They cap your pay and set you up so you receive no extra for what you do - regardless of how many hours you work. Poor attitude , do not care about staff, move people around as they please. Make promises about progression which you will never get, as they lead you on. Offer you a salary then never follow through with it. I could go on. They work you like dogs.

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Welcome Break Response
5y
Thanks for taking the time to leave a review. Much of what you write is deeply concerning, I also don't note any positives from your +3 years with us. Whilst I note you are a former employee, if you would like to get in touch with me directly then please feel free to do so in a confidential manner. Thank you. Justin Morrison Head of Talent and Resourcing
Viewing 43 - 45 of 590 Reviews

Glassdoor has 609 Welcome Break reviews submitted anonymously by Welcome Break employees. Read employee reviews and ratings on Glassdoor to decide if Welcome Break is right for you.