Wellhub reviews

4.2

84% would recommend to a friend

(508 total reviews)
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Cesar Carvalho

95% approve of CEO

77% positive business outlook

Wellhub has an employee rating of 4.2 out of 5 stars, based on 508 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Wellhub employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.6 stars).

Reviews by job title

508 reviews
2.0
Nov 25, 2019
Recommend
Business Outlook

Pros

The pay can be very very high if you are a top performer!! Benefits are pretty good as well, great medical options, paid downtown parking, gympass membership is subsidized, and the work environment can be pretty fun!

Cons

The leadership in the company is very male driven, few women in leadership positions and the ones who are are not treated the same as males at the same level. Relationships between different teams are very tough, employees are encouraged not to communicate with other teams other than over Slack which creates a toxic work environment for everyone. No 401k match, but that is typical of startups The work is pretty dull. Essentially spend the entire day cold calling which is good experience but gets boring very quickly. It doesn't help that our gym partners don't like the fact that programs like Gympass take away from their existing member base. The mission of the company is to defeat inactivity but most of the people utilizing the benefit were already active before they got Gympass. Now they just pay less money and aren't as loyal to the small business gyms they were going to before.

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Wellhub Response
6y
We're sorry to hear that Gympass didn't meet your expectations. We strive to create a diverse and inclusive work environment for all and are proud of the accomplishments we've made in recent months. The addition of more women to our leadership team now brings us to almost an even split of male/female ratio in management. This is something we are continually working on and understand there is always room for improvement. In regards to the work itself, we encourage employees to have open conversations with their managers, whether it be informally or come performance review time to ensure our team members are happy in their role and feeling challenged in the best way possible. We now post all new positions to our internal job board in efforts to further promote internal mobility within the company. We appreciate you taking the time to review. Your feedback helps us to grow and we wish you the best in future pursuits.
2.0
Nov 24, 2019

Ambiguous

Anonymous employee
Recommend
Business Outlook

Pros

Good people that mean well in general. Very energetic. Could be a good place to work for the right person in the right type of role.

Cons

Lack of direction. Managers are smart and competent, but generally more interested in doing their jobs than helping you do yours. Expectations can be unclear. Fire drill culture, but such is the norm in startups.

4.0
Nov 19, 2019

An Actual Honest Review

Recommend
Business Outlook

Pros

I am going to be honest, Gympass is not for everyone. We are a fast paced company that is new to the US and learning our way through it. As you can imagine, the US is a HUGE market and with that comes growing/learning pains. If you are not one who can handle change or the typical ebbs and flows of a start-up, then maybe Gympass isn't for you. However, if you can handle it then I can promise you you will not be bored and every day will come with new challenges. I'm not sure where these comments about the HR team are coming from. In my personal experience they have been nothing but helpful and willing to make Gympass the best place it can be. They throw events(that has the BEST food and drinks), provide advice if/when needed, and also seem genuinely and truly happy/willing to help. I myself have had questions about my career and where I want to be- they have listened as a sounding board and have guided me with my concerns. Yes sometimes its frustrating when they bring someone else from Brazil, but to be completely logical- What else do we expect? If it was an American company going to a different country- we would send our leaders to open those new markets. Having worked here for over a year (almost 2) I can truly say I am happy where I am. I learn something new everyday, I have grown exponentially since I've been here, and I have gotten exposure and experience that I don't think I could have gotten anywhere else. Does this mean I haven't been frustrated? ABSOLUTELY NOT. I have had my fair share of wine after an infuriating day of work, but who in the world hasn't? To conclude my ridiculously long review here, I will just say- the majority of the time reviews are going to be negative. You only ever leave reviews if you're angry *cough* Yelp *cough* I'm just here to throw some positivity in the world and set the record straight. Don't listen to the disgruntled former employees- but one who is still here!

Cons

Get ready to get your hands dirty; you will be pulled in a bunch of directions and feel like you can't get your feet under you. Then one day you'll be on a call and know the answer to something and you will feel utterly vindicated and all your hard work will fall into place. Hard work will pay off- don't be afraid of it.

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Wellhub Response
6y
Thanks for taking the time to write a review! We appreciate your candid feedback. We agree that while the challenges of a scaling company can be difficult, it is so rewarding to reach the other side! We hope that our recent initiatives to improve transparency and communication have made this process even better for you. Looking forward to more great times and solving more problems together!
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Glassdoor has 1,583 Wellhub reviews submitted anonymously by Wellhub employees. Read employee reviews and ratings on Glassdoor to decide if Wellhub is right for you.