Wiley reviews

3.7

65% would recommend to a friend

(2,184 total reviews)

Matthew Kissner

60% approve of CEO

44% positive business outlook

Wiley has an employee rating of 3.7 out of 5 stars, based on 2,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
3.0
May 28, 2025
Recommend
Business Outlook

Pros

Exceptional Working Environment: The overall workplace culture is excellent, fostering a positive and productive atmosphere. Strong Collaboration: There's a high level of collaboration between Quality Engineers and Developers, making teamwork smooth and efficient. Supportive Team Members: Most team leads and tech leads are supportive and approachable, with only a few exceptions. Bonus Despite Downturn: Despite the company's current challenges, employees received bonuses due to the previous financial year’s profitability — a commendable gesture. Comprehensive Life Insurance: The company offers good life insurance coverage, contributing to employee well-being. Access to Advanced AI Tools: Employees have enterprise-level access to powerful AI tools like GitHub Copilot, Claude, and Cursor, enabling them to work more efficiently and stay current with emerging technologies. LinkedIn Learning Access: Availability of LinkedIn Learning is a great resource for continuous professional development.

Cons

Job Stability Concerns: The company's current state is less stable than in the past, with periodic layoffs creating uncertainty among employees. No Salary Increments: This year, no salary increments were provided to any employees, even during the usual review cycle, due to the ongoing financial downturn. Management Issues: Several managers have been reported as being unprofessional, often rude, and displaying favoritism, which negatively impacts team morale. Unfair Performance Evaluations: In some cases, performance reviews do not accurately reflect employees’ actual contributions, leading to dissatisfaction. Inconsistent Leadership Quality: While a few managers are supportive and effective, others fall short in leadership and fairness. Unfortunately, my own manager does not fall into the positive category.

4.0
Apr 11, 2025

Generally good

Recommend
Business Outlook

Pros

As most others have said, the majority of the people I work with are pleasant and competent. Trusted to 'get on with it' (manager dependent). A relatively honest environment - raising concerns is acceptable, though solutions (particularly where they require money) are not necessarily quick to follow. Some great benefits like Happy Fridays, Rec Days,

Cons

Bureaucracy around certain decision-making processes. Pay is generally on the low end. There's a lot of bloat in my area of the business that takes time away from our core responsibilities, making it harder to succeed. Whilst we're encouraged not to exceed our working hours and there's a lot of lip service paid to work/life balance, there are few tangible things done to address the root of the problem. Working arrangements have become less flexible for hybrid colleagues, though perhaps still more flexible than other publishers. Some key adjacent departments are underfunded, leading to stagnant practices and less capable candidates filling those roles, which in turn puts more pressure on my corner of the business. As with many publishers, there are a lot of outsourced roles which leads to lower quality communication and output vs when these roles were in-house.

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Wiley Response
1y
Thank you for your thoughtful, balanced feedback. While we're very proud of our colleague experience and the impact our work is making in the world, we always want to continue improving. Thanks for your contributions to both our culture and how we fulfill our mission!
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