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      Wiley

      Engaged Employer

      Wiley reviews

      3.6

      65% would recommend to a friend

      (2,180 total reviews)

      Matthew Kissner

      60% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Work/Life balance

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Wiley has an employee rating of 3.6 out of 5 stars, based on 2,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Apr 11, 2025

      The wonderful world of Wiley

      Sales director
      Recommend
      Business Outlook

      Pros

      Working at Wiley as a Sales Director has been an incredibly rewarding experience. The company fosters a culture of innovation, collaboration, and continuous improvement, making it an ideal place for professional growth. The collaborative spirit at Wiley is one of my favorite things. I have had the pleasure of working closely with talented colleagues across Sales, Product, Marketing, and Engineering. Their expertise and dedication have been instrumental in achieving our sales targets and driving the company's and my own success.

      Cons

      The publishing industry is facing significant economic pressures felt across all teams at Wiley. For example, the shift towards open access and the rise of digital platforms has disrupted traditional publishing methods and created some uncertainty in the industry. Problems like these have led to tighter budgets and a need for increased focus on our organizational strategy and spending, which can sometimes limit resources for innovative projects.

      avatar
      Wiley Response
      1y
      Thank you for your thoughtful feedback to help us continue improving our colleague experience. Teammates like you help foster our culture and help us focus on the best ways to deliver solutions for our customers. Keep charging!
      4.0
      Apr 11, 2025

      Generally good

      Senior commissioning editor
      Recommend
      Business Outlook

      Pros

      As most others have said, the majority of the people I work with are pleasant and competent. Trusted to 'get on with it' (manager dependent). A relatively honest environment - raising concerns is acceptable, though solutions (particularly where they require money) are not necessarily quick to follow. Some great benefits like Happy Fridays, Rec Days,

      Cons

      Bureaucracy around certain decision-making processes. Pay is generally on the low end. There's a lot of bloat in my area of the business that takes time away from our core responsibilities, making it harder to succeed. Whilst we're encouraged not to exceed our working hours and there's a lot of lip service paid to work/life balance, there are few tangible things done to address the root of the problem. Working arrangements have become less flexible for hybrid colleagues, though perhaps still more flexible than other publishers. Some key adjacent departments are underfunded, leading to stagnant practices and less capable candidates filling those roles, which in turn puts more pressure on my corner of the business. As with many publishers, there are a lot of outsourced roles which leads to lower quality communication and output vs when these roles were in-house.

      avatar
      Wiley Response
      1y
      Thank you for your thoughtful, balanced feedback. While we're very proud of our colleague experience and the impact our work is making in the world, we always want to continue improving. Thanks for your contributions to both our culture and how we fulfill our mission!
      4.0
      Apr 11, 2025

      A Workspace Where Collaboration and People Thrive

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Regularly gather feedback from colleagues about their experiences at Wiley and actively work on potential improvements. Celebrate Happy Fridays during the summer, and encourage colleagues to reserve Friday afternoons for focused work during the rest of the year. Support colleagues in achieving work-life balance by organizing various well-being sessions. Foster a supportive environment with minimal internal competition, where colleagues are generally very helpful. Prioritize colleagues' career and personal development, showing genuine care for their growth.

      Cons

      Frequent organizational changes can be disruptive. Decision-making and internal system developments lack efficiency. The workload is consistently intensive.

      avatar
      Wiley Response
      1y
      Feedback is a gift and we appreciate yours! No doubt we've had a lot of changes over the past couple of years, but we're excited about where these changes are taking us.
      Viewing 151 - 153 of 2,180 Reviews
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      ReviewsWiley reviews

      Glassdoor has 2,424 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.