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      Wiley

      Engaged Employer

      Wiley reviews

      3.6

      65% would recommend to a friend

      (2,179 total reviews)

      Matthew Kissner

      60% approve of CEO

      43% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      4.0

      Work/Life balance

      3.7

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      Wiley has an employee rating of 3.6 out of 5 stars, based on 2,179 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      Apr 10, 2025

      Insights on Working at Wiley

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Benefits: Wiley offers a good benefits package, including healthcare insurance, enhanced Parenthood and global leave policies, well-being benefits, and support for flexible working arrangements, including hybrid and remote working. Professional Development: Wiley has various opportunities for professional growth and development, including mentorship programs, apprenticeships, temporary assignments and the Wiley Talent Marketplace. Innovative Use of AI: Wiley leverages AI to enhance decision-making. AI tools support various tasks that improve day-to-day work, such as saving time searching for emails, scheduling meetings, understanding policies and processes and supporting creativity.

      Cons

      Changes: Wiley often undergoes changes in policies, procedures, and organizational structure. While these changes are aimed at improvement and are communicated well, they can create uncertainty and continuously having to adapt.

      avatar
      Wiley Response
      1y
      Thank you very much for your review and feedback to help us improve our colleague experience!
      5.0
      Apr 10, 2025

      Thriving Organization Combines Professional Excellence with Genuine Community

      Director
      Recommend
      Business Outlook

      Pros

      Wiley fosters a genuine sense of purpose that connects daily work to meaningful outcomes. The collaborative culture stands out, with colleagues who consistently demonstrate respect, diligence, and strong ethical foundations. The company's commitment to work-life balance isn't just talk—it's embedded in policies that support personal wellbeing while maintaining productivity. Roles throughout the organization offer intellectual challenge and personal growth, creating intrinsic job satisfaction. The customer-centric approach attracts clients who value partnership over mere transactions, enhancing the quality of interactions. Wiley is full of talented people who get a lot done. Of course, like any other organization, not everyone is like that. Leadership deserves particular recognition for their authenticity in living the company values, not just displaying them on walls. Their transparent communication, especially regarding strategic decisions and organizational changes, has built trust throughout the team. The notable progress in these areas demonstrates a commitment to continuous improvement that bodes well for the future. Growth might be limited in certain departments and colleagues may move around to continue their progression, which I find it enriching for an organization.

      Cons

      As with most large enterprises, organizational restructuring occurs periodically to adapt to changing business needs, which can be challenging. Often times, resource allocation sometimes creates positions that appear to overlap with existing teams or lack clear strategic alignment. This structural redundancy can be a common phenomenon in complex organizations managing evolving priorities and legacy systems alongside innovation initiatives. Some roles may not have a lot of career progression opportunities, but jobs openings are frequent. Everyone has to advocate for themselves. Compensation could be better so it's important that every employee builds their own career development plan.

      avatar
      Wiley Response
      1y
      Thank you for sharing the gift of feedback with us to help us continue improving our colleague experience at Wiley!
      5.0
      Apr 10, 2025

      Great Company - 5 star

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Company that cares about employees and tries to be innovative. Lots of opportunities to learn and be impactful.

      Cons

      A lot of change management activities can sometimes feel daunting.

      avatar
      Wiley Response
      1y
      Thank you very much for sharing your feedback and for your commitment to helping Wiley succeed!
      Viewing 160 - 162 of 2,179 Reviews
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      ReviewsWiley reviews

      Glassdoor has 2,423 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.