Wiley reviews

3.6

64% would recommend to a friend

(2,181 total reviews)

Matthew Kissner

58% approve of CEO

43% positive business outlook

Wiley has an employee rating of 3.6 out of 5 stars, based on 2,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wiley employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Jul 22, 2014

Company that just went through major restructuring

Anonymous employee
Recommend
Business Outlook

Pros

- Above average salary for Customer Service positions - Good benefits

Cons

- Unrealistic email targets, without considering quality of emails - Company went through major restructuring and outsource many production and customer roles to Philippine. Might not be a good time to join during this transition when new staffs in outsource office are still learning, and many experienced staffs have left -Still using old system whereas all other companies are already using SAP

4.0
Jul 16, 2014
Recommend
Business Outlook

Pros

Focused on creating a good work-life balance for employees. Company works hard to help employees develop skills in their area of interest and develop a career path.

Cons

Lots of restructuring lately...cause for concern regarding job stability

3.0
Jul 15, 2014
Recommend
Business Outlook

Pros

I loved the sense of community. My coworkers and managers were my mentors and always welcomed my opinion on projects. The projects were challenging, fun and rewarding, especially with the publishing industry heading into a more digital marketplace.

Cons

Unfortunately, there was no room for advancement within the company and the transition phase was dragged out longer than what it needed.

Viewing 1993 - 1995 of 2,181 Reviews

Glassdoor has 2,425 Wiley reviews submitted anonymously by Wiley employees. Read employee reviews and ratings on Glassdoor to decide if Wiley is right for you.