Wiley reviews

-No training for new employees, you are on your own or at the mercy of co-workers -poor communiation between departments -no standard procedures in place for customer service, a customer's question can get routed to 5 different people before it lands in the right place

Little to no room for advancement. Once you're on a track (editorial, marketing, production), expect to stay there. Moving around is hard, despite HR and management's claims to support each individual employee's desire for professional growth. Not a good place to work if you're not interested in the material you're working with -- best to find a job elsewhere or get out quick, or else you'll get stuck. Too much bureaucracy and red tape. Production moves slowly, mostly due to unnecessary procedure, and management spends more time putting together committees than doing something useful. Wiley is only the place to be if you want to be overworked, underpaid, and unhappy.