X reviews

3.0

36% would recommend to a friend

(2,262 total reviews)
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Linda Yaccarino

35% approve of CEO

32% positive business outlook

X has an employee rating of 3.0 out of 5 stars, based on 2,262 company reviews on Glassdoor which indicates that most employees have an average working experience there. The X employee rating is 22% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Jul 30, 2015
Recommend
Business Outlook

Pros

- Great pay and benefits. Office is super nice, free lunches are great, massage rooms, exercise rooms, places to nap, meditate, etc. - Some engineering teams (particularly revenue, platform) seem to have their act together and are capable of progress. - Work-life balance is pretty good. I rarely work more than 40 hours a week. I often work from home.

Cons

- Execs and senior management have no freaking clue where to lead the company. The executive team has seen almost 100% turnover in the last year -- there is now literally a different group of people leading the company. Most executives and managers are young and are in high level leadership positions for the first time in their careers, and predictably have no idea what they're doing. - There is no legitimate product strategy for user growth and retention, other than unfounded optimism that something might happen. Good ideas appear every hack week, but none of them make it into the product. Teams are encouraged to A/B test everything and have to show overwhelmingly positive metrics to ship to 100%, even for the most common sense stuff. This all results in a mediocre product that doesn't change and shows no forward progress. - Career growth as an engineer is very difficult. Getting a promotion involves excessive groveling to higher-ranked engineers who are not incentivized to help anyone besides themselves grow. The title you get when you join the company will probably be the title you have when you leave.

3.0
Jul 29, 2015

Smart Driven People

Recommend
Business Outlook

Pros

Twitter hires innovative, intellectual and motivated people, it is them who makes the working experience awesome. The culture and leadership combined really empower the employees there to put their best efforts forward to keep the company going. I believe in what the platform stands for and what it's doing to make a difference in this world. The continuing innovation with the products and what marketers are doing to leverage the platform is better than ever & will continue to improve. The company offers such great perks, from free meals, snacks, celebrity sightings, happy hours, crossfit, yoga, and much more! If you're looking for great culture and leadership, this is where its at!

Cons

Any company that is growing rapidly has areas that need to improve and one thing I'd like to point out is the growing pains of it. It's not just one thing that needs improvement but overall, processes that need to be put in place to make work more efficient. Not having to go through multiple avenues to look for one answer.

3.0
Jul 27, 2015
Recommend
Business Outlook

Pros

- Exceptional pay and benefits - Recognized and well-respected brand - Talented colleagues, for the most part - Community outreach programs and internal diversity initiatives You get to work on a product that has significant global impact, you get to do it with generally awesome people, and you're treated very well. Twitter genuinely promotes a culture and espouses a mission you can be proud of.

Cons

- Myopic, disorganized, and gutless eng/product leadership - Opaque promotion process which was actually worsened through improvement attempts - Miserable open office space is a constant source of distraction - Serious, quantifiable issues with lack of equitable treatment of women and minorities, especially in eng, that the company does not seem to be taking seriously - Most executives refuse to accept responsibility for mistakes and shortcomings, and make a mockery of an ostensibly transparent culture by dodging hard questions at all-hands meetings The root of the problem is that good leadership at Twitter is lacking, both at the executive level and within the engineering and product orgs. There is not a shared clear, consistent, and bold vision for the future of the product and the company, so much as there is focus on making incremental changes to engagement/revenue metrics and spinning numbers to appease the Street (logged-out, anyone?). Most infuriatingly, few C-level and other members of senior management take responsibility for shortcomings, or provide real answers to hard questions raised by employees. I have watched Twitter flap for over a year with little progress, and now, understandably, investors are becoming angry. Costolo served as a scapegoat for Wall Street, but the truth is that he was very capable, and will be difficult to replace.

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X Response
10y
Thanks for your comments and suggestions. We're reading all reviews and appreciate your feedback. We'll share your thoughts with our executives as well.
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