Zurich Insurance reviews

4.0

78% would recommend to a friend

(2,205 total reviews)

Mario Greco

90% approve of CEO

72% positive business outlook

Zurich Insurance has an employee rating of 4.0 out of 5 stars, based on 2,205 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zurich Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Oct 9, 2022
Recommend
Business Outlook

Pros

I’ve worked for this company for over 10 years. In general, i think it is a good company with lots of good aspects. But where it lacks is when it comes to looking out for its people individually, when it really matters the most.

Cons

Poor internal governance and oversight when it comes to bullying, abuse, and discrimination in the workplace. HR is simply a joke. There are countless mandatory trainings on the “code of conduct” “harassment in the workplace” “discrimination” and so forth, but when an incident occurs and is raised, they try to do their best to sweep it under the rug I’ve had a history of documented inappropriate behavior from my boss for over two years. This included bullying, mobbing, and outward hostility towards me in full view of other colleagues. I never understood why he had such hostility towards me until he mentioned I’m my annual review that he felt I “wasn’t a team player” and wondered whether it had something to do with my “lifestyle.” Although I’m not openly gay at work, I don’t hide my sexuality either. It is clear that my “lifestyle,” as he put it, is different from everyone else on the team, as I am the only non-married man, without kids on the team, on a team of 5 middle aged white men. Initially, this was raised with HR because I felt my annual was inappropriately harsh and my overall score was unjustifiably low. HR told me that “Swiss law is ambiguous” on such matters, therefore, although they acknowledged the behavior was inappropriate, and forced my manager to change his review, they said there wasn’t much more they could do except speak with the manager and his manager. Afterwards, the overt hostility ceased, but my manager continued to pressure me to find another job for various contradictory reasons rhat never really made sense. Two years later, my manager initiated a termination, stating very ambiguously just that “due to a reorganization, my skills were no longer needed” despite never giving any explanation what skills were actually needed nor giving me an opportunity to show I could adapt to the “new requirements.” HR was completely complicit in this. They dismissed the last inappropriate behavior and refused to even consider that the termination was motivated by the discrimination and inappropriate behavior that had already occurred in the past. They just said that “it’s in his sole discretion to make the decision” without having to show any justification, despite the past behavior and that for over three years my boss kept trying to get rid of me one way or another. First by creating a hostile environment so that I would leave on my own, then outwardly pressuring me to find another role, then finally by terminating without sufficient justification… all the while HR stood by doing nothing, despite clear policies in our code of conduct prohibiting such behavior. It’s even stated that our code of conduct goes “above and beyond the law.” But this is clearly just lip service as HR just bud behind the law in Switzerland, stating if this had happened in the US or UK where the law is more clear, perhaps things would be different…. But shouldn’t the policy be to protect employees at the same level, regardless where we work?

4.0
Oct 2, 2022

Great company overall

Recommend
Business Outlook

Pros

Good pay, very flexible hours, good benefits, great colleagues.

Cons

Advertise a 'fully expensed' company car but their decades out of date allowance hasn't increased with inflation. This means any employee is effectively forced to pay for a company car out of their own pocket in addition to BIK tax. Not good enough amidst a cost of living crisis.

2.0
Sep 27, 2022
Recommend
Business Outlook

Pros

The work was quite easy, and there was little pressure to deliver.

Cons

The data science team has a chronic lack of experience, and is lead by people without technical expertise. The result is that projects are haphazardly slapped together without any real thought given to use-case, meaning projects drag on for years and often lead to marginal or no impact on the business. Even worse, the lack of technical expertise means that no thought is given to appropriate solution architecture (e.g. projects are "productionised" through shared folders and Excel documents, low-code RPA processes are used instead of actual software), so the often pointless projects also come saddled with a mountain of technical debt, with little appetite from management to fix it, or invest in the people and skills needed to do things properly choosing instead to endlessly rotate graduates and apprentices through the team). There was no code review process, the team had not adopted minimum engineering standards such as appropriate testing or correct use of version control. Appropriate tools are not used for development, because management dictate the solution design, despite lacking appropriate experience. ML engineers are expected to be code monkeys implementing management's poorly-conceived ideas; it is not a good place to learn new skills or develop meaningful experience as an engineer, because there are no experienced people to learn from or work with, and the projects rarely add meaningful value.

Viewing 94 - 96 of 2,205 Reviews

Glassdoor has 4,148 Zurich Insurance reviews submitted anonymously by Zurich Insurance employees. Read employee reviews and ratings on Glassdoor to decide if Zurich Insurance is right for you.