Operations Manager applicants have rated the interview process at Amazon with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.4% positive. This is according to Glassdoor user ratings.
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I applied through an employee referral. The process took 3 months. I interviewed at Amazon in Jun 2017
Interview
Employee reference, I have received an email with in a week time to come for an interview. First round was with HR to understand whether I am fit for the role. Second was with program manager on operational excellence and dive deep, 3rd was problem solving and analytical
Interview questions [2]
Question 1
1. SLA / KPI in your existing process, how did you arrived at the metrics and the recent numbers
2. How do you calculate metrics for your team member
3. Process improvement and FTE , time and cost saving
4. Capacity planning
Most of the questions were scenario based,
1. Customer of Amazon had raised a concern price for few products where he mentioned that the other competitors are selling bit low. what will be your reply to the customer if you are pricing head
2. Escalations you faced in your recent assignments
4. Simple Solutions for complex problem
5. 5 liter and 3 litre jar are given to you, fill the jar with 4 ltr of water. how will you make it?
6. Capacity planning
I applied through a recruiter. The process took 1 week. I interviewed at Amazon (Cincinnati, OH) in Jun 2017
Interview
I got called by a recruiter and I was not even looking. I think they found me on Linked-In. The whole process seemed very one sided as there was very little information given as to where the open positions were ahead of time. To learn a little more about it, I decided to work towards getting the phone interview by completing all their required items online. The phone interview and interviewer seemed to be in a rush and did not seem interested in listening. They seemed to be just "going through the motions" of the process. I felt my final questions were not answered., specifically around job locations. There also seemed to be a major arrogance about themselves. As a 20 plus year professional in the Continuous Improvement field, and with my credentials as a certified Black Belt, they ended up sending me a decline E-mail stating that I needed to work on building my experience. I found this to be laughable as I know my experience and skill sets in manufacturing, management, and retail far exceeded the Sr. Ops Leader who was interviewing me.
Interview questions [1]
Question 1
Simple math question regarding units produces with 20 directs and 2 indirects working a 40 hour week. Indirects had two 15 minute breaks and produced at a rate of 150 amazon boxes a day.
I applied online. I interviewed at Amazon (Newark, NJ) in Jan 2017
Interview
From recruiting to application to interviewing, the process moved quickly in comparison to other companies. Other companies can learn something from their process rather than letting candidates linger for a month or more. The interviewing process at Amazon can be intense.
Interview questions [1]
Question 1
What was a relatively simple solution to a complex problem?